Information about MetroHealth Dental Associates in Cleveland, OH

MetroHealth Dental Associates Introduce

Welcome to the Theme Park Directory. While our platform primarily focuses on theme park experiences, we also aim to provide information about local services that may be relevant to our users. Here, we present an objective overview of MetroHealth Dental Associates, located at 2500 Metrohealth Dr, Cleveland, OH 44109, USA. They can be contacted at (216) 778-4725 or +1 216-778-4725.

Environment and Staff:

The provided information does not offer insights into the physical environment of the clinic. However, some customer reviews raise concerns about the responsiveness and helpfulness of the staff, particularly regarding scheduling and communication.

Services and Features:

Based on the limited information and patient reviews, it appears that MetroHealth Dental Associates offers a range of dental services, including extractions and fillings. However, recent feedback indicates potential limitations in scheduling certain procedures, such as extractions and referrals. One review also mentions the need for wisdom teeth removal.

Patient Experiences and Concerns:

Recent customer reviews highlight significant concerns regarding patient care and communication:

One patient reported difficulty scheduling an extraction, experiencing a long hold time and being advised to call back weekly for cancellations instead of receiving a callback. This patient also expressed unease about potential short-notice scheduling for dental surgery.
Another review details a negative experience concerning the treatment of an adult daughter with autism and who is mostly non-verbal. The patient's mother reported that her daughter, experiencing pain from cavities and wisdom teeth, received no immediate treatment during a visit. They were allegedly told to seek care for the cavities elsewhere and that a call would be made to schedule a wisdom teeth removal appointment later. The review further indicates a lack of follow-up regarding pain relief recommendations despite repeated calls.
An update from the second reviewer notes a missed promised call regarding their daughter's care, further emphasizing concerns about communication and follow-through.

Promotional Information:

The provided information does not include any specific promotional offers or details about new patient specials. Individuals interested in learning about potential promotions are advised to contact MetroHealth Dental Associates directly.

Important Note: The information presented here is based solely on the provided customer reviews, which express negative experiences. It is important to consider that these are individual accounts and may not represent the entirety of patient experiences at MetroHealth Dental Associates. Individuals seeking dental care are encouraged to conduct further research and consider multiple sources of information when making decisions.

MetroHealth Dental Associates Photos

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MetroHealth Dental Associates Location

MetroHealth Dental Associates

2500 Metrohealth Dr, Cleveland, OH 44109, USA

MetroHealth Dental Associates

2500 Metrohealth Dr

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MetroHealth Dental Associates Reviews

After chasing a dentist who will pull my 22 remaining teeth, I gave up after waiting over 10mins on hold before speaking to even a single person on a Thursday at 10:50am, I was told that they are not scheduling any extractions or taking referrals at this time. instead of taking my phone number and letting me know cancellation she recommended that I call back weekly And ask about cancellations.. I’ve had quite a few dental surgeries in my life before and I don’t know, but doing one with less than 24 hours noticed seems sketchy ... I will go elsewhere
Jun 13, 2024 · Zachary Baird
If I could give 0 stars, I would. My adult daughter who has autism and is mostly non-verbal could not get any help from these people. She has cavities that need filled and wisdom teeth that need to come out and is in horrible pain. She saw them yesterday and they did nothing for her at that visit. “You just need to come back, and we will call you to schedule the wisdom teeth removal appointment.” Wouldn’t even let us make an appointment right there. Told us we need to go to another office for the cavity. I’ve called today and again asked for recommendations for pain relief since they can’t get her in anytime soon to address the problems. They said they would call me back today….it’s closing time and…Crickets…..nothing. How can you leave someone in horrible pain and not care?Update: I was told that Antoinette was to call me by midday today (6/12) at the latest to help us figure out something for my daughter. (Review was left on 6/9). No call at all. Avoid this place if you can!
Jun 12, 2023 · Tracy Miner
I had to wait for several months before I could get in for surgery, due to the waiting list and my insurance. But I went today for a full set of teeth to be extracted. The staff was outstanding, Kelly, the nurse was AMAZING , kind, patient, and very supportive. Chris one of the assistants was great, very reassuring, understanding of my anxiety and answered all my questions. I met Dr. Olivier for only a few minutes before surgery, but I felt comfortable and surgery went very smooth. I highly recommend this dental clinic.
May 20, 2022 · Debbie Last
They are quite literally the worst of the worst. Never have I ever received such poor service in my life. Their dentists are fine, but their bureaucracy is utterly ineffective and incapable of doing even the most basic of tasks. I tried rescheduling my wisdom tooth removal more than a month in advance, but, if I remember correctly, they would always tell me that they sent an email to request a rescheduling. I would call a week later for an update, and they would do the same thing they did last week like a broken record. I decided to go over their heads and contact my dentist directly through mychart, but it was too late and the times he was available were not ideal. I decided to call them again one final time to reschedule it and they said the same thing again, at which point I decided to cancel the appointment entirely and schedule a new one a few weeks later. However, when I called later they told me they could not schedule a new one until 2 months from now. I decided to find a different dentist entirely. Please, for the love of god, do not go to this dentist, you are going to regret it at some point.
May 03, 2021 · Franz Lleshaj
Worst experience I could have imagined!!!! I'm 65 and I had to have my upper wisdom teeth pulled. They sent me home with low grade Tylenol and an oral rinse. I called backlate the same day and indicated that I was in alit of pain. I called back the next day and the day after. No one ever called me back. Thanks so much for your concern Dr Olivieri!!! I ended up in the er at university in conneaut Ohio as I live 90 miles away. I had an infection in my. Jaw that affects the whole face and throat and ears. I had to call them on Monday after a weekend of hell. Only than did they care to see me back. I'm still in pain but at least I have some antibiotics to heal the infection!!! Don't go here for anything 🙏
Jun 27, 2022 · Gary Novak