Information about Hudec Dental in Cleveland, OH

Hudec Dental Introduce

Welcome to the Theme Park Directory. While our platform primarily focuses on leisure and entertainment, we also aim to provide information about local services that may be relevant to our users. Here, we present an objective overview of Hudec Dental, located at 1730 W 25th St, Cleveland, OH 44113, USA. They can be contacted at (216) 861-5330 or +1 216-861-5330.

Environment and Staff:

Customer reviews paint a picture of an unprofessional environment. One reviewer described an x-ray technician as clearly annoyed. Another alleged that a dental hygienist bragged about mocking patients. Concerns were also raised about a dentist not listed on the website, whose identity was unknown to the patient, and who reportedly engaged in inappropriate physical contact and provided contradictory information about medication. Staff members were also described as more interested in personal conversations than customer service in an empty office.

Unsanitary practices were also reported, including a dental technician allegedly not changing gloves and having unclean fingernails, as well as the provision of a shared antibacterial mouthwash instead of individual doses.

Services and Features:

Based on the negative customer experiences, the services offered by Hudec Dental include:

General dental cleanings (with reports of only half the mouth being cleaned)
X-rays
Prescription medication (with complaints about lack of explanation and contradictory instructions)

However, the quality and professionalism of these services have been severely questioned by multiple reviewers.

Features that emerge from the reviews are overwhelmingly negative, including:

Billing discrepancies: One patient reported paying a balance and then receiving a second invoice for the same amount, with the office claiming the payment was never received and that more money was owed.
Poor communication: Minimal communication from the office was reported, and one reviewer stated they were hung up on when calling to discuss issues.
Canceled appointments: Initial appointments were reportedly canceled with very short notice and no explanation.
Long wait times: One patient reported waiting almost 30 minutes past their scheduled appointment time in an empty office.
Changing costs: Quoted costs reportedly changed by subsequent appointments without explanation.
Disregard for patient needs: Concerns were raised about the office's handling of disabled patients.

Promotional Information:

The provided information does not include any details about promotional offers or new patient specials. Given the overwhelmingly negative feedback, potential patients are advised to exercise extreme caution and consider other dental care providers.

Important Note: The customer reviews for Hudec Dental are overwhelmingly negative, citing significant issues with unprofessionalism, billing practices, communication, sanitation, and the quality of dental services. These accounts suggest a seriously problematic patient experience. Individuals seeking dental care in Cleveland, OH should carefully consider this information and likely seek alternative dental practices.

Hudec Dental Photos

Hudec Dental Location

Hudec Dental

1730 W 25th St, Cleveland, OH 44113, USA

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1730 W 25th St

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Hudec Dental Reviews

Extremely unprofessional. I paid my balance and received an invoice for the same balance a month later. I called, and they said they never received a payment. In fact, I owe them MORE money! There has been minimal communication on their end. Apparently, despite paying my bill, whoever was behind the desk didn't post the pay to their system? A month and a half later, and they still do not have my previous payment. I called today after discovering my partner was in the same situation, and they hung up on me.Not to mention how the staff acted when I was there. The x-ray technician was clearly annoyed by my and my girlfriend's presence. The dental hygienist bragged about openly mocking other patients to their faces. They gave me medicine without explaining to me what the medicine was or what it would do. The dentist then rubbed my whole face and my shoulders. She also gave me lots of contradictory information on a separate medicine they were prescribing me (how long to take it, how often to take it, etc.). This dentist was not even on the website, and I am unsure if they are even really a dentist because I never got her name! I am astonished at how this has gone without resolution.Do not come here.
Jan 13, 2025 · Benjamin Hester
The most unprofessional dental experience we have ever had. They only cleaned half of our mouths. This is not a standard anywhere.We are disabled and going to the dentist is disregulating enough as it is.When we called insurance about it they said it was not protocol and that this is some sort of scam they are running taking advantage of their patients.Our initial appointments were canceled in December literally hours before we were due to arrive. No explanation was given.We rescheduled for January arrived for our appointments, where I was seated almost 30 minutes after my scheduled time.When asked why, every one seems inconvenienced in an empty office and more concerned about their personal conversations than giving customer service.The costs that we were told had completely changed by our next appointment and no one could tell me, why, they downright refused.The dental tech was playing music loudly and singing and humming and she did not change her gloves. And her chipped nasty nails could be seen. Very Unsanitary.we were given an anti antibacterial mouthwash, which should’ve been given to each of us individually, and it was given to us to share.I will never use the Hudec dental again, and I will tell everyone that I know about this experience.I will also be filing a direct complaint.
Feb 06, 2025 · K A Curry
I’ve been going to the location in Ohio city since December 2024. I had my general exam and X-rays back then. During that general exam I was told to get a deep cleaning because I haven’t been to the dentist in years. I was never directly told I had a mild case of periodontal disease during this general exam. I also wasn’t shown my X-rays during this general exam.4 visits later I had to pick and pry by asking questions to figure out that I did have periodontal disease. The dentist never directly told me this, which I feel is a huge lack of customer service and best practices to keep your patient thoroughly informed. I shouldn’t have to ask questions that should be answered routinely by the dentist.I wasn’t shown my X-rays and explained what was showing on them until my 5th visit. I had to ask to see them. Showing your customers X-rays should be apart of general routine customer service. But this location has bad dental practices and customer services.My 4 visit I went back for another X-ray because a tooth chipped off and I wanted to know if I needed a root canal. The dentist and the X-ray tech told me I need to pay for general exam in order for them to tell me if I need a root canal. But wouldn’t the X-ray alone show you if I need one? Wouldn’t you be able to explain to me what’s going on with an X-ray?I have to pay for you to explain an X-ray to me? I feel they were trying to get more money out of me and not be honest and showing good character.When I went back for my deep cleaning, the dentist who did my cleaning didn’t even introduce herself. She just sat me down and got right to work. She forgot to take the bib off me when she was done. I don’t even know her name.I had an appointment for 3 fillings. The experience was probably the most painful dental experience I have ever had. When the dentist was done, she just walked out. Didn’t show me the work she did with a mirror nor she did say goodbye aka provide good customer service.The secretary came in and I had to ask him to see a mirror so I could see the fillings the dentist did. I also had to ask him if I could see my X-rays. I shouldn’t have to ask the secretary for these things because that’s not his job nor does he get paid enough to provide that information.I noticed the lack of customer service early on. But I was building a case and waiting to see if it improved. It did not.My primary dentist there was Alexis Payne. I will be looking for another dentist.
Mar 26, 2025 · Eric Hudson
Hudec Dental is an excellent choice for anyone seeking quality care. From the moment I arrived, the kindness of the front desk staff and the patience of the team immediately eased my nervousness. The doctor was highly knowledgeable and took the time to explain the treatment plan thoroughly, making me feel confident and informed. The overall experience was positive and reassuring. Highly recommended!
Dec 14, 2024 · Dalal Fakhoury
I had my tooth pulled in November. I'm still going through dental pain and it's March. I would NEVER recommend hudec to anyone. I've had tooth extractions in the past and this one was the worst. Months later and I'm still in pain. Never again!And to reply to the message that I'm not a patient at that location I was just there. So I definitely know what I'm talking about. I've been to 3 of your locations and they all suck. I would not recommend
Apr 01, 2025 · Ciera Malone