Refresh Dental

Refresh Dental Introduce

Welcome to the Theme Park Directory, your local guide for various services and goods. Here we present information about Refresh Dental, located at 19189 W 10 Mile Rd, Southfield, MI 48075, USA. You can reach them at (248) 996-8756 or their mobile number +1 248-996-8756. Customer reviews offer contrasting perspectives on the services provided.

One patient wholeheartedly recommends Refresh Dental, stating that they "consistently deliver outstanding care and genuinely prioritize their clients' well-being." They describe leaving with a mouth that feels revitalized and looks incredible, and have confidently referred many friends and family members. This reviewer also notes "great value," minimal wait times, an "impeccably clean" facility with a "delightful scent." For tooth extractions that Refresh Dental might not handle, they recommend Receive Hospital for their exceptional work.

However, another patient reported a "very underwhelming" experience. They were informed about an x-ray during appointment booking but were told upon arrival that the new patient policy required an x-ray first, before the cleaning they expected. Despite accepting this and speaking to a manager, they faced further issues. A promised call to schedule a cleaning did not occur, and upon reaching out, they were falsely told they had refused to provide the correct number, despite filling out paperwork with accurate information. A manager later found a typo in their email on the clinic's end. Additionally, the patient was informed that a bone mass check was needed before a cleaning, requiring two separate visits instead of potentially combining it with the x-ray. This raised concerns about the clinic trying to "milk people's insurance." The difficulty in scheduling appointments around their work schedule as a school nurse, coupled with these issues, led to significant disappointment with the customer service and attention to detail.

Based on these reviews, potential local users may experience high-quality dental care in a clean and pleasant environment with efficient service. However, there are also concerns raised about transparency regarding policies, accuracy of patient information handling, and potential for scheduling multiple appointments. It is advisable to clarify all procedures and policies, including the order and necessity of x-rays and other preliminary checks, during the booking process to ensure a clear understanding and avoid potential misunderstandings. As a directory, we provide these contrasting viewpoints to help local users make informed decisions. For more comprehensive information about their services and the clinic's current practices, please contact Refresh Dental directly using the provided phone numbers.

Refresh Dental Photos

Refresh Dental Location

19189 W 10 Mile Rd, Southfield, MI 48075, USA

Refresh Dental

19189 W 10 Mile Rd

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Refresh Dental Reviews

I wholeheartedly recommend Refresh DENTAL! They consistently deliver outstanding care and genuinely prioritize their clients' well-being. Every time I walk out, my mouth feels revitalized and looks incredible. I've confidently referred countless friends and family members, knowing they'll be well taken care of. If you’re looking for great value, don’t hesitate to give Refresh DENTAL a call. Plus, the wait times are minimal! The facility is impeccably clean and has a delightful scent.The office I visit is located at 19189 W 10 Mile Rd, Southfield, MI, 48075. And if you ever need a tooth extraction, I highly recommend Receive Hospital; they do an exceptional job if Refresh DENTAL can't take care of it.
Apr 01, 2025 · Miss cobra
My experience with this office was very underwhelming. When I made my appointment they told me I would be getting an x-ray in addition to a cleaning. I get there and I am not down for a cleaning and told new patient policy is to get an xray first. I was not told this at all when I made my appointment. I accepted that and spoke to a manager about it. Otherwise, they were nice. My appointment was on a Thursday. At check out, I was told the hygienist would call me to schedule my cleaning the following Monday as they have early closing on Fridays. The following Wednesday came around and I never received a call, so I decided to reach out. Upon reaching out, I was told that my chart notes said "Patient refused to give correct number" which was a complete lie in addition to the fact that I filled out new patient paperwork with all my updated information. I speak to a manager and he ends up verifying my email with me and the email that they inputted had a typo on their end! He then tells me that they have to check my bone mass before a cleaning so essentially I would have to come on 2 additional occasions instead of the x-ray and bone check done together. Sounds to me like they are trying to milk people's insurance. It was so hard for me to get an appointment to work around my schedule as a school nurse. I tried giving this place a chance but it just did not give the utmost customer service or attention to detail when it came to me as a patient. Very disappointing.
Apr 02, 2025 · Jonnae Bryant
Great service, no wait, walked in at my appointment time and they were waiting on me at the desk. X-rays, cleaning, exam all went well. No cavities again. What a Refresh! Scheduled for my next appointment. See you in 6 months. Thank you again
Feb 21, 2025 · Tonya Knight
I was disappointed with my recent visit. The dental hygienist spent less than five minutes cleaning my teeth, which didn’t feel thorough. After waiting over an hour for the doctor to review my X-rays, I decided to leave due to the extensive delay. The office feels overly commercialized and overbooked, which impacts the quality of care and overall patient experience.
Jan 29, 2025 · Ryan Whitaker
I enjoyed my first visit today with Refresh dental they made me feel very comfortable answered all my questions and I am excited about my upcoming visits for my oral surgery. Thank you for making me feel comfortable and looking forward to seeing you in the future Weeks.
Mar 12, 2025 · John Weeks