Smile Doctors Orthodontics - Goodlettsville

goodlettsville orthodontist

Welcome to Smile Doctors Orthodontics - Goodlettsville, located at 3012 Business Park Cir #300, Goodlettsville, TN 37072, USA. As part of our Theme Park Directory, we are providing information about local orthodontic services.

Smile Doctors Orthodontics - Goodlettsville can be contacted at (615) 859-2700 or +1 615-859-2700. This practice offers orthodontic services, including braces, to the Goodlettsville community.

Based on customer reviews, there are mixed experiences. Some patients report positive outcomes, praising the professional and friendly staff, short wait times, and excellent results with braces. However, other reviews highlight significant concerns regarding customer service, communication, and insurance handling.

One patient shared, "Everyone in the office is ALWAYS professional and friendly! Very Short wait time. I absolutely love my experience at Smile Doctors! They did an excellent job on my two sons braces, also I am so happy with my new smile!. Highly recommended."

However, another patient detailed numerous issues, including:

• Lack of explanation during procedures
• Confused assistants
• Limited office availability (5-6 days per month)
• Failure to file insurance claims, resulting in additional costs
• Lack of follow-up regarding insurance inquiries
• Poor communication via email
• Use of a third-party call service that limits direct communication with the office

This patient stated, "1. Doctor walks up and starts working on your teeth without any explanation. 2. Assistants seem confused whenever they get direction from the doctor. 3. They’re only open in this location 5-6 days per month. 4. They never filed with my insurance costing me money. 5. When I found out about insurance I asked the front desk for someone to contact me about it. Nobody ever did. 6. I emailed a woman at the office requesting a call. She never called and only corresponded via email. Outside perfunctory HR speak there was no attempt to remedy the situation. 7. The cherry on top… they use a third party call service so you can’t talk to an actual employee on the phone. This third party says they can’t directly contact Smile Doctors they can only leave a message for them with your concern."

Based on these reviews, it can be inferred that the practice may have:

• Positive experiences with treatment and friendly staff for some patients
• Significant customer service and communication issues for others
• Potential problems with insurance handling
• Limited office availability
• Communication barriers due to a third-party call service

It is important to note that patient experiences vary, and potential patients are advised to carefully consider these reviews and conduct further research before scheduling an appointment.

Typically, orthodontic practices offer a range of services, which may include:

• Braces (traditional and clear)
• Invisalign
• Retainers
• Orthodontic consultations
• Other orthodontic treatments

For local users seeking orthodontic care in Goodlettsville, TN, please contact the office directly to inquire about specific services and procedures. However, it is strongly recommended that they carefully consider the provided customer reviews before making a decision.

Smile Doctors Orthodontics - Goodlettsville

3012 Business Park Cir #300, Goodlettsville, TN 37072, USA