West Coast Dental of Menifee

For local users around the Theme Park Directory seeking dental services, West Coast Dental of Menifee is located at 30035 Haun Rd, Menifee, CA 92584, USA. Recent customer reviews raise serious concerns regarding appointment management, waiting times, and customer service at this location.

One reviewer recounts taking their grandmother to a 2:00 PM appointment, for which they had a confirmation text. Arriving at 1:45 PM, they inquired about the wait at 2:15 PM, only to be told their grandmother's appointment was at 1:30 PM but her chart was taken and she would be called in soon. After further waiting until 2:35 PM with no action, they asked again and received the same response. At 2:50 PM, showing the confirmation text was ignored, with the staff member repeating the information about the chart. While the grandmother was eventually called in with an apology for the wait, the reviewer expressed frustration with the apparent dishonesty and lack of empathy, especially considering the grandmother was visibly in pain. The reviewer, needing to get to work, was also unable to get a clear timeframe for the appointment.

Another reviewer reported issues with appointment scheduling and excessively long waiting hours. For a 4:00 PM appointment, they were allegedly told around 5:00 PM that their check-in had been forgotten. This reviewer urged the practice to prioritize humanity over profit and to recognize the equal importance of time for both doctors and patients.

The provided reviews indicate significant problems with the administrative aspects of West Coast Dental of Menifee, including potential inaccuracies in appointment times, long and unexplained waiting periods, poor communication from the front desk, and a perceived lack of empathy towards patients. Local users near the Theme Park Directory should carefully consider these issues when deciding whether to seek dental care at this location. It is strongly recommended to inquire about their appointment procedures and wait time policies when contacting them at (951) 566-9090 or via mobile phone at +1 951-566-9090 before scheduling an appointment.

West Coast Dental of Menifee

30035 Haun Rd, Menifee, CA 92584, USA