Village Crest Family Dental

Village Crest Family Dental Introduce

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Welcome to the local services section of our Theme Park Directory! We are pleased to introduce Village Crest Family Dental, located at 315 Sam Ridley Pkwy W, Smyrna, TN 37167, USA. This dental practice in Smyrna has received contrasting feedback regarding its patient care and administrative practices.

One recent patient, new to the area and with high standards for dental care due to their upbringing in a dental office with a hygienist mother, shared a very positive first impression. They found the entire staff, from the front desk to the hygienist and the doctor, to be wonderful, extremely knowledgeable, and thorough. All their questions were answered to their satisfaction, and they described it as the best cleaning they had received in years, leading to a strong recommendation for anyone seeking a dentist.

However, another patient reported a significantly negative experience that resulted in them leaving the practice. This review detailed frustration over a $51 balance that the patient was unaware of. They claimed that they were not informed of this balance via mail or voicemail, and their appointment was cancelled without notification. Furthermore, they were surprised to learn that the balance had been sent to collections. Even after paying the balance in office and stating they would have their records sent elsewhere, the receptionist reportedly seemed uncaring. This patient described the situation as very unprofessional, suggesting potential issues with communication and billing practices.

Based on the available reviews, Village Crest Family Dental appears to have a knowledgeable and thorough clinical team who provide excellent dental cleanings and address patient questions effectively. However, there is a concerning report regarding administrative practices, specifically concerning billing communication, appointment cancellations, and customer service related to account balances. Potential patients may want to consider both the positive feedback on the clinical care and the negative feedback on administrative processes when making their decision.

Currently, there is no specific promotional information available online. For details on the range of dental services offered or any potential special offers, it is recommended to contact Village Crest Family Dental directly at (615) 220-3440 or via mobile at +1 615-220-3440. Local users are advised to consider the contrasting reviews regarding the quality of dental care and the administrative practices when evaluating Village Crest Family Dental for their needs.