Silver State Smiles

Welcome to the local directory for Theme Park services and goods in Las Vegas. While our platform focuses on entertainment, we understand that local users may also seek essential services like dental care. Here's an introduction to Silver State Smiles, located at 7101 W Craig Rd, Las Vegas, NV 89129, USA. They can be contacted at (702) 957-1045 or their mobile number +1 702-957-1045.

Based on recent online reviews, customer experiences with Silver State Smiles present a mixed picture. One former patient, who left the practice a couple of years prior, reported no issues with the dentists or the quality of their dental work. However, their reasons for leaving included the departure of a Thai-speaking dentist (which was a key factor in their initial choice of the practice) and the unfulfilled promise of a replacement. This patient also cited prolonged issues with insurance billing, where they were incorrectly charged out-of-network rates due to the clinic's billing practices. This issue reportedly persisted for over a year until a staff member intervened.

More recently, another patient expressed significant disappointment with the administrative handling of their appointment. This patient had scheduled an appointment two months in advance and, upon following up the day before, was incorrectly informed by a receptionist that they had previously cancelled both their and their daughter's appointments. The patient explicitly stated that no such cancellation occurred and expressed frustration with the accusatory tone and the mismanagement of their long-awaited appointment. This experience led the patient to decide to seek dental care elsewhere, emphasizing the unacceptability of such treatment.

The available information suggests that while the dental work at Silver State Smiles has been satisfactory for at least one former patient, there have been significant issues reported regarding administrative processes, including communication about staffing changes and accurate insurance billing. Additionally, a recent review highlights concerns about appointment management and customer service in handling scheduling discrepancies.

For local users in Las Vegas seeking dental care, it is important to consider these recent experiences alongside any potential positive aspects of the practice. While no specific details about the clinic's environment, a comprehensive list of services, or any promotional information are available in the provided reviews, the reported administrative challenges should be taken into account when making a decision about your dental care provider.

Silver State Smiles

7101 W Craig Rd, Las Vegas, NV 89129, USA