Considering New England Dental Group in Chelmsford, MA: Patient Experiences

New England Dental Group Introduce

Welcome to the local listing for New England Dental Group, located at 290 Littleton Rd in Chelmsford, MA. As a platform primarily designed as a Theme Park Directory to help you discover local attractions and services, we also aim to provide objective insights into essential healthcare providers like dental practices. This listing summarizes recent patient experiences to help local users make informed decisions about their dental care.

Patient reviews indicate that the doctors and hygienists at New England Dental Group are generally regarded as lovely and make an effort to connect with their patients. One reviewer specifically mentioned Jesse as excellent and Dr. Rice as friendly, noting a positive overall experience during their visit, even with a touch of humor during the x-ray process. This suggests a friendly and engaging patient care approach from the clinical staff.

However, another significant aspect highlighted in the reviews is a concern regarding their billing system. One patient described it as "atrocious," detailing consistent issues with being billed for items not submitted to insurance. This resulted in the patient needing to meticulously check each bill and make multiple phone calls over several months to ensure proper insurance submission. The reviewer cautioned that without careful examination of charges, patients might end up overpaying. This indicates a potential area for improvement in their administrative processes.

Due to the conflicting nature of the feedback – positive regarding the clinical staff's demeanor and patient interaction, but negative concerning billing practices – it is challenging to provide a comprehensive overview of the environment, specific services, or unique features of New England Dental Group based solely on these reviews. There is no information provided about the office environment itself or a detailed list of the dental services they offer.

For local users in Chelmsford, MA, considering New England Dental Group, it is advisable to weigh the positive feedback about the doctors and hygienists against the reported issues with the billing system. When contacting them at (978) 256-3261 or +1 978-256-3261, it would be prudent to inquire about their billing procedures and ensure a clear understanding of financial responsibilities. This will help you make a well-informed decision about your dental care at this practice.