Mounds View Family Dental

Welcome to Mounds View Family Dental, a dental practice located in Mounds View, MN. As part of our commitment to providing comprehensive local information on the Theme Park Directory, we are presenting the following information based on available reviews.

Mounds View Family Dental is situated at 2436 Mounds View Blvd STE 110, Mounds View, MN 55112, USA. You can reach the office by phone at (763) 432-3399 or via mobile at +1 763-432-3399.

Patient reviews for Mounds View Family Dental present a mixed picture, with positive feedback regarding the dental care itself and significant concerns regarding customer service and billing practices.

Positive reviews highlight the caring and attentive nature of the dental team. Patients report feeling seen, heard, comforted, and cared for during their visits. The team is praised for working well together and making dental appointments enjoyable. They are also commended for finding the best treatment plans and paying attention to patients' needs and expectations.

However, negative reviews detail significant issues with the front desk service. One patient expressed disappointment regarding:

• Unexpectedly high procedure costs not disclosed beforehand.
• Impolite and inexperienced front desk staff.
• Unresolved issues with a deposit refund.
• Unfulfilled promises regarding insurance coverage for a custom teeth guard.
• Lack of follow-up communication.

The patient reported being assured of a refund and insurance coverage investigation, neither of which materialized. They also noted a lack of response to their follow-up communications, including emails. This lack of responsiveness has led to a significant erosion of trust.

The reviews suggest a divergence in patient experiences, with positive feedback regarding the dental care itself and negative feedback regarding administrative and customer service aspects. Potential patients should be aware of these mixed reports and consider them when deciding whether to seek treatment at this location.

Key concerns and positive experiences highlighted by patient reviews include:

• Positive feedback regarding the caring and attentive dental team.
• Concerns about unexpected costs and lack of transparency.
• Reports of impolite and inexperienced front desk staff.
• Issues with unresolved refunds and unfulfilled promises.
• Lack of follow-up communication and responsiveness.

Due to the mixed reviews, potential patients are advised to carefully consider their individual needs and preferences. Verify all the information by contacting the office.

Mounds View Family Dental

2436 Mounds View Blvd STE 110, Mounds View, MN 55112, USA