Explore Lowe's Home Improvement in Staten Island: Your Local Hardware and Home Improvement Store

Lowe's Home Improvement Introduce

Welcome to Lowe's Home Improvement, located at 2790 Arthur Kill Rd in Staten Island, NY. While categorized under a "Theme Park Directory," Lowe's serves as a comprehensive destination for a wide array of home improvement and hardware needs, potentially offering a vast "landscape" of products and services for homeowners and contractors alike.

Customer reviews present a mixed perspective on the experience at this Lowe's location. One review expresses serious concerns about the behavior of an employee, leading to a deeply uncomfortable experience and raising safety concerns for the reviewer's family. This customer strongly recommends caution and urges management to address these issues to ensure customer safety and comfort.

Another review details significant issues with installation services arranged through Lowe's. The customer reported paying for an installation that faced numerous problems, including multiple contractor assignments, cancellations, no-shows, and a lack of communication. The customer described customer service as "utterly nonexistent" and noted difficulties in contacting contractors, the installation department, and even the store itself, citing long hold times and unreturned calls. While a later edit indicates the installation was eventually completed, the customer still rated their overall experience poorly due to the substantial stress caused over the preceding month.

Lowe's Home Improvement typically offers a wide selection of products, including tools, building materials, lumber, hardware, paint, plumbing and electrical supplies, appliances, garden supplies, and home decor items. They often provide various services such as product demonstrations, workshops, and installation services for certain products.

Promotional information and details about the store's environment are not available in the provided reviews. Local users considering Lowe's for their home improvement needs should be aware of the reported concerns regarding in-store safety and the potential for issues with installation services and customer service follow-up. For inquiries about product availability, store hours, or other general information, Lowe's Home Improvement can be contacted at (718) 477-7300 or +1 718-477-7300. The store is located at 2790 Arthur Kill Rd, Staten Island, NY 10309, USA.

Lowe's Home Improvement Photos

No photos available at the moment.

Lowe's Home Improvement Location

Lowe's Home Improvement

2790 Arthur Kill Rd, Staten Island, NY 10309, USA

Lowe's Home Improvement

2790 Arthur Kill Rd

Nu Dental Staten Island

76 Pond St

Nu Smile Aligner

76 Pond St

Angel Family Dentistry

77 Selkirk St

Turchak Ronald DDS

570 Bloomingdale Rd

Salvatore R Indelicato DMD, PC

444 Huguenot Ave

Staten Island Aesthetic & Implant Dentist

515 Huguenot Ave

Dr. Alex Hecht

515 Huguenot Ave

Gregory J. Balaes DMD

932 Woodrow Rd

Remedy Dentistry: Comprehensive Cosmetic Dental Care

932 Woodrow Rd

Ideal Smiles Dental at Best Dentists Staten Island

2955 Veterans Rd W

Dental Art Concepts PLLC

112 Foster Rd

KIDS DENTAL

739 Woodrow Rd

Lowe's Home Improvement Reviews

I have to edit my review to one star. I had a deeply uncomfortable experience at this Lowe's location. My visit raised serious concerns about the behavior of one of the employees. I felt the need to protect my family, and I urge others to be cautious. I strongly recommend that management address these concerns to ensure the safety and comfort of all customers. Not recommended this place if you have a small children. I’m concerned about the safety.
Aug 10, 2024 · Q H
Do not get anything installed by them. I paid $700 for an installation almost a month ago and three different contractors have been assigned to it, each of which either cancelled, completely ghosted me, or failed to turn up on the agreed day. Their customer service is utterly nonexistent, the online portal Angi is unusable, and it is not possible to contact either the contractors OR the installations department OR even the store when you need to. We have been left on hold for half an hour before being hung up on, have been promised callbacks that never came, etc. I'm going to try to get my money back. Will try to remember to update this review afterward.Edit: One week later and it's done. I'm happy with the results so updating the review, but still only 3 stars because of the insane amount of stress we underwent over the past month.
Oct 11, 2024 · Edena Samoylovich
Do not get anything installed by them. I paid $700 for an installation almost a month ago and three different contractors have been assigned to it, each of which either cancelled, completely ghosted me, or failed to turn up on the agreed day. Their customer service is utterly nonexistent, the online portal Angi is unusable, and it is not possible to contact either the contractors OR the installations department OR even the store when you need to. We have been left on hold for half an hour before being hung up on, have been promised callbacks that never came, etc. I'm going to try to get my money back. Will try to remember to update this review afterward.Edit: One week later and it's done. I'm happy with the results so updating the review, but still only 3 stars because of the insane amount of stress we underwent over the past month.
Oct 11, 2024 · Edena Samoylovich
Do not get anything installed by them. I paid $700 for an installation almost a month ago and three different contractors have been assigned to it, each of which either cancelled, completely ghosted me, or failed to turn up on the agreed day. Their customer service is utterly nonexistent, the online portal Angi is unusable, and it is not possible to contact either the contractors OR the installations department OR even the store when you need to. We have been left on hold for half an hour before being hung up on, have been promised callbacks that never came, etc. I'm going to try to get my money back. Will try to remember to update this review afterward.Edit: One week later and it's done. I'm happy with the results so updating the review, but still only 3 stars because of the insane amount of stress we underwent over the past month.
Oct 11, 2024 · Edena Samoylovich
This location's recent customer service experiences has been extremely disappointing. My attempt to purchase a grill turned into a prolonged ordeal due to a series of errors and a complete lack of accountability. From incorrect pricing and delivery issues to incompetent customer service representatives, my overall experience was unacceptable.It is clear that Lowes needs to prioritize customer satisfaction by improving employee training, empowering store management to resolve issues promptly, and ensuring that basic order details are accurately processed.
Jul 29, 2024 · Gary Goldberg
This location's recent customer service experiences has been extremely disappointing. My attempt to purchase a grill turned into a prolonged ordeal due to a series of errors and a complete lack of accountability. From incorrect pricing and delivery issues to incompetent customer service representatives, my overall experience was unacceptable.It is clear that Lowes needs to prioritize customer satisfaction by improving employee training, empowering store management to resolve issues promptly, and ensuring that basic order details are accurately processed.
Jul 29, 2024 · Gary Goldberg
Do not get anything installed by them. I paid $700 for an installation almost a month ago and three different contractors have been assigned to it, each of which either cancelled, completely ghosted me, or failed to turn up on the agreed day. Their customer service is utterly nonexistent, the online portal Angi is unusable, and it is not possible to contact either the contractors OR the installations department OR even the store when you need to. We have been left on hold for half an hour before being hung up on, have been promised callbacks that never came, etc. I'm going to try to get my money back. Will try to remember to update this review afterward.Edit: One week later and it's done. I'm happy with the results so updating the review, but still only 3 stars because of the insane amount of stress we underwent over the past month.
Oct 11, 2024 · Edena Samoylovich
This location's recent customer service experiences has been extremely disappointing. My attempt to purchase a grill turned into a prolonged ordeal due to a series of errors and a complete lack of accountability. From incorrect pricing and delivery issues to incompetent customer service representatives, my overall experience was unacceptable.It is clear that Lowes needs to prioritize customer satisfaction by improving employee training, empowering store management to resolve issues promptly, and ensuring that basic order details are accurately processed.
Jul 29, 2024 · Gary Goldberg
Be careful!!!!!!This store employee and manager cheated customers.I returned the maple tree for $24.99Then the employee gave me the store credit without receipt .but after one week, try use the credit,then the cashier said no money inside the gift card. I try ask the manager,and the manager doesn’t want to help,I lost my money.if you go there,you need be careful.
Jul 21, 2024 · John Huang
Be careful!!!!!!This store employee and manager cheated customers.I returned the maple tree for $24.99Then the employee gave me the store credit without receipt .but after one week, try use the credit,then the cashier said no money inside the gift card. I try ask the manager,and the manager doesn’t want to help,I lost my money.if you go there,you need be careful.
Jul 21, 2024 · John Huang
Be careful!!!!!!This store employee and manager cheated customers.I returned the maple tree for $24.99Then the employee gave me the store credit without receipt .but after one week, try use the credit,then the cashier said no money inside the gift card. I try ask the manager,and the manager doesn’t want to help,I lost my money.if you go there,you need be careful.
Jul 21, 2024 · John Huang
Be careful!!!!!!This store employee and manager cheated customers.I returned the maple tree for $24.99Then the employee gave me the store credit without receipt .but after one week, try use the credit,then the cashier said no money inside the gift card. I try ask the manager,and the manager doesn’t want to help,I lost my money.if you go there,you need be careful.
Jul 21, 2024 · John Huang
The parking lot is big the selection is decent but not great. We had to find a person for help I believe they are short handed. We eventually got help looked at selection and options and decided to go to home depot. However no luck in home depot as well. They are about the same. We ended up ordering on Amazon.
Jun 11, 2024 · Viktor Lisnyak
The parking lot is big the selection is decent but not great. We had to find a person for help I believe they are short handed. We eventually got help looked at selection and options and decided to go to home depot. However no luck in home depot as well. They are about the same. We ended up ordering on Amazon.
Jun 11, 2024 · Viktor Lisnyak
The parking lot is big the selection is decent but not great. We had to find a person for help I believe they are short handed. We eventually got help looked at selection and options and decided to go to home depot. However no luck in home depot as well. They are about the same. We ended up ordering on Amazon.
Jun 11, 2024 · Viktor Lisnyak
The parking lot is big the selection is decent but not great. We had to find a person for help I believe they are short handed. We eventually got help looked at selection and options and decided to go to home depot. However no luck in home depot as well. They are about the same. We ended up ordering on Amazon.
Jun 11, 2024 · Viktor Lisnyak