Lake Oswego Family Dentistry

Welcome to Lake Oswego Family Dentistry, a Dental Clinic located at 454 A Ave in Lake Oswego, Oregon. Patient reviews present a stark contrast in experiences at this practice, particularly concerning Dr. Carrie Laird and the clinic's approach to patients with health considerations.

One patient expressed immense satisfaction, wishing they could give more than five stars. They lauded Dr. Carrie Laird and her staff as "incredible" and described it as their first positive dental experience ever. They appreciated the thorough explanations provided by their hygienist, Maggie, and Dr. Laird during a longer cleaning appointment. They highlighted the staff's attentiveness in communicating what to expect during procedures, a welcome change from previous experiences. Dr. Laird was described as "bright, charming, kind, and very intelligent," who presented options without being pushy and respected the patient's decisions. The staff was also noted for being "warm and welcoming," creating a comfortable atmosphere from the moment of arrival, leading to a strong recommendation.

However, another patient shared a deeply negative experience. Seeking a new dentist after their previous one retired, they waited weeks for an initial appointment. Despite assuring Dr. Carrie Laird that their health history (related to a supplement use causing cavities) had never affected their dental care, they were later informed by an assistant they had never met that the office had held a meeting and voted not to take them on as a patient. This patient found the lack of direct communication from Dr. Laird to be unprofessional and unkind. They were particularly upset by the explanation that this decision was supposedly for their benefit to seek a holistic provider, leaving them without a dentist, needed dental work, and no referral. As a person with a disability, they described this as one of the most "humiliating experiences" they had ever endured, feeling treated like an "Untouchable." They also reported that the x-rays taken by Lake Oswego Family Dentistry were in an unusable format when sent to another dental practice they sought care from, Aesthetic Dentistry of Lake Oswego, despite their objections.

Based on these reviews, Lake Oswego Family Dentistry, while capable of providing excellent and patient-focused care with a welcoming environment for some, as highlighted by the first review, may have significant shortcomings in their handling of patients with health complexities, as detailed in the second review. Local users considering this Dental Clinic should be aware of these contrasting experiences, particularly if they have any health conditions that might be perceived as complex. Information regarding the clinic's general environment and a comprehensive list of services are partially available through the positive review (cleanings, fillings are implied), but specific details and promotional information are absent. For appointments or inquiries, please contact Lake Oswego Family Dentistry at (503) 636-3066 or via mobile phone at +1 503-636-3066.

Lake Oswego Family Dentistry

454 A Ave, Lake Oswego, OR 97034, USA