Keating Dental

Welcome to Keating Dental, a Dental Clinic located at 880 Seven Hills Dr # 240 in Henderson, NV. This practice has received contrasting feedback from online reviewers, with one patient expressing strong trust and positive experiences, while another raises significant concerns about billing practices.

One patient highly recommends Keating Dental, stating they have had "bad experiences with dentists in the past" and found it "really hard to trust them." They were recommended to Dr. Keating by a friend and have had "nothing but positive experiences" there. This reviewer appreciates that Dr. Keating did not recommend expensive, unnecessary procedures, unlike other offices where they sought second and third opinions. They consider Dr. Keating "the only dentist in the valley I trust." Additionally, they praise his "incredible" office staff, noting that "they work really well with insurance" and find the drive to this office worthwhile due to their positive experiences.

However, another review strongly advises against visiting Keating Dental due to what they describe as a "totally unscrupulous" billing practice. This reviewer details their mother's experience as a patient, alleging that the clinic made her undergo an annual dental cleaning that had already been done, misleading her by saying she had sufficient insurance coverage. They further claim that the clinic "grossly underestimated her dental bill" to get her agreement for procedures by stating they would be fully covered, and are now demanding an additional $300 out of pocket for services the mother allegedly did not need and would have been covered if she had waited. The reviewer acknowledges their mother is technically responsible for the charges due to agreeing to the procedures but emphasizes that these were not urgent and that the initial lower estimate was deceptive. They note that the original bill more than quadrupled. This reviewer specifically warns those without a "solid understanding of the insurance system" to "beware" as the practice "seem to prey on the elderly" in such situations. They also describe a lack of willingness from the clinic to negotiate payments despite the patient's financial hardship and the significant discrepancy in the bill. An edit to the review points out that the clinic does not even mail an itemized bill, relying on the elderly to potentially not understand what they are paying for.

Based on these conflicting reviews, Keating Dental presents a mixed picture. While one patient expresses strong trust in Dr. Keating and praises the staff's handling of insurance, a detailed and serious complaint alleges unscrupulous billing practices, particularly concerning for elderly patients and those not fully versed in insurance processes. Local users in Henderson, NV, considering Keating Dental should carefully weigh these contrasting experiences and may want to inquire in detail about billing procedures and insurance coverage before committing to this practice. You can contact Keating Dental at (702) 454-8855 or via mobile phone at +1 702-454-8855 to discuss their services and billing policies.

Keating Dental

880 Seven Hills Dr # 240, Henderson, NV 89052, USA