iSmile Dental Care

Welcome to iSmile Dental Care, a "Dental Clinic" located at 128 Lakewood Blvd in Lakewood, California. Serving the local community, iSmile Dental Care aims to provide a range of dental services to help patients achieve and maintain healthy smiles. Based on customer reviews, the clinic has received both positive feedback regarding the quality of care and some more recent concerns about staff changes and organizational aspects.

One long-term patient, Rhona (Kerry) Superville, shared a highly positive experience, praising Dr. Faye, Danni, and the entire iSmile team as "the BEST!" This patient, who has been visiting iSmile since its opening, consistently received "top-notch care and advice." Dr. Faye is specifically commended for taking "one-on-one time and care" to address dental issues proactively. Her honesty and expert advice, coupled with her genuine care for patients' oral health habits, were particularly appreciated. This positive testimonial highlights the potential for receiving personalized and attentive care at iSmile Dental Care, contributing to excellent long-term oral health, as evidenced by the patient retaining all her natural teeth at 50.

An older review also echoed positive sentiments, describing iSmile as "super convenient" with "extremely friendly" staff members. Two staff members, Gerson and Jinky, were specifically mentioned for their exceptional service skills, politeness, helpfulness, and the amazing quality of Jinky's work. This earlier feedback further supports the idea that iSmile Dental Care had established a reputation for a welcoming atmosphere and skilled professionals.

However, a more recent update from the same long-term patient indicates significant changes within the practice. This update notes that many staff members, including Danni and a hygienist named Lupe, who was also highly regarded, are no longer at iSmile. The patient reports a sense of disorganization, a less friendly reception staff, and issues with communication, including a forgotten treatment and the need to schedule a follow-up appointment. The consistent reminders about no-show fees were also perceived negatively. These more recent experiences led the patient to decide to seek dental care elsewhere.

Considering these contrasting reviews, it's important for potential local users to be aware of both the positive past experiences and the more recent concerns raised. The initial positive feedback suggests that iSmile Dental Care, particularly under the care of Dr. Faye and the previously mentioned team members, was known for:

• Personalized Care: Dr. Faye is noted for taking individual time with patients to address concerns and provide tailored advice.
• Expertise and Honesty: Patients appreciated Dr. Faye's knowledgeable approach and her honest communication regarding their oral health.
• Focus on Prevention: The clinic emphasized the importance of good oral health habits and provided guidance in this area.
• Friendly and Helpful Staff: Earlier reviews consistently praised the friendliness and helpfulness of the entire team, including specific mentions of Danni, Gerson, and Jinky.
• Convenient Location: The clinic's location in Lakewood was noted as convenient by at least one patient.

However, the more recent review points to potential changes in the clinic's environment and service quality, including:

• Staff Turnover: A significant number of staff members, including those previously praised, have reportedly left.
• Disorganization: A patient experienced issues with a forgotten treatment and the need for an additional appointment.
• Less Friendly Reception: The welcoming atmosphere at the front desk may have changed.
• Communication Issues: The patient reported a lack of communication and constant confusion.
• Emphasis on Fees: Frequent reminders about no-show fees created a negative perception for the patient.

As a "Dental Clinic," iSmile Dental Care likely offers a range of general dental services. Based on the positive feedback regarding Dr. Faye's proactive approach and focus on oral health habits, these services would likely include:

• General Dentistry: Regular check-ups, professional teeth cleanings, and oral examinations to maintain overall oral health.
• Preventive Care: Education on proper brushing and flossing techniques, fluoride treatments, and possibly dental sealants to prevent cavities.
• Restorative Dentistry: Treatments for dental issues such as cavities (fillings), damaged teeth (crowns), and missing teeth (bridges, dentures, although not specifically mentioned).
• Diagnosis and Treatment Planning: Dr. Faye's thorough approach suggests a commitment to accurately diagnosing dental problems and developing appropriate treatment plans.

Given the information available, it is difficult to ascertain the current environment of iSmile Dental Care. The earlier reviews suggest a friendly and welcoming atmosphere, while the more recent feedback indicates a potential shift. Potential patients may want to consider this when deciding whether to visit the clinic.

Similarly, there is no information provided regarding any specific promotional offers at iSmile Dental Care. Dental clinics sometimes offer incentives for new patients or special deals on certain services. Interested individuals are encouraged to contact the clinic directly at (562) 531-7788 or +1 562-531-7788 to inquire about any current promotions.

In conclusion, iSmile Dental Care in Lakewood has received positive feedback in the past, particularly regarding Dr. Faye's personalized and expert care, as well as the friendliness of the staff. However, a more recent review raises concerns about staff changes, organization, and communication. Local users considering iSmile Dental Care should be aware of these differing perspectives. Contacting the clinic directly to inquire about the current team, services, and any available promotions may help potential patients make an informed decision based on their individual needs and preferences.

iSmile Dental Care

128 Lakewood Blvd, Lakewood, CA 90712, USA