Island Family Dental

Welcome to Island Family Dental, a Dental Clinic located at 16335 NE 23rd St, Vancouver, WA 98684, USA. Island Family Dental is listed as a provider of dental services in the Vancouver area. However, recent online reviews indicate potential concerns regarding the clinic's front office management and customer service.

One prospective patient shared a detailed account of their attempt to switch to Island Family Dental. This individual described a prolonged and ultimately unsuccessful process of trying to have their dental records transferred. Despite multiple calls and emails, and even confirming with their previous dentist that the records had been sent, the patient reported a lack of follow-through from the receptionist at Island Family Dental. The need for faxed records despite emailed copies being readily available, and the subsequent lack of communication over several weeks, led this reviewer to believe the clinic was not effectively managing new patient inquiries.

Another review expressed extreme dissatisfaction with a phone interaction. A potential patient called to inquire if the clinic accepted children and then attempted to discuss an urgent dental issue. According to this review, the front desk clerk was rude, interrupted the caller, chuckled, promised a callback that never occurred, and ultimately hung up. This experience led the reviewer to strongly advise against contacting the clinic, citing blatant rudeness and disrespect, especially concerning an urgent matter for a child.

While one reviewer mentioned hearing good things about the doctor and team, their own negative experience with the front office staff deterred them from becoming a patient. The recurring theme in these reviews is a significant concern regarding the professionalism and efficiency of the front office, specifically the receptionist or office manager.

No information regarding the specific dental services offered, the clinic's environment, features, or any promotional information is available within these reviews. Potential local users should be aware of these reported customer service issues when considering Island Family Dental for their dental needs and may wish to inquire specifically about appointment scheduling and communication protocols when contacting the clinic at (360) 718-8861 or +1 360-718-8861.

Island Family Dental

16335 NE 23rd St, Vancouver, WA 98684, USA