Henrickson Dental

Henrickson Dental Introduce

Welcome to Henrickson Dental, located in Maplewood, Minnesota. As part of the Theme Park Directory, we are providing information about this dental practice based on available reviews. It is important to note that patient experiences vary significantly, particularly regarding child patient care and billing.

One patient reported a highly negative experience regarding the treatment of their child. They claimed that while Henrickson Dental accepts children for payment purposes, the staff, including General Manager Crystal and Hygienist Jacqueline, acted as if they were inconvenienced by their child's presence. They highlighted an incident where their child was unable to complete a routine cleaning due to anxiety, and Jacqueline was visibly impatient and frustrated. They also criticized the billing practices, claiming that the practice coded an incomplete cleaning as an "office visit for observation," resulting in a $96 bill that was denied by their insurance. They accused Crystal of being defensive and unwilling to admit to potential coding errors, leading them to believe the practice was either incompetent or stubborn. They ultimately decided to leave the practice, taking their family's business elsewhere.

In contrast, another patient reported a positive experience, highlighting the wonderful service they received for TMJ treatment. They praised the staff for their caring and personalized approach, noting that they were treated like individuals rather than numbers. They specifically commended Hygienist Jackie for being fantastic, friendly, and thorough. They expressed their intention to continue going to Henrickson Dental for many years.

The reviews present a stark contrast in patient experiences, with serious concerns about child patient care and billing practices from one perspective, and praise for TMJ treatment and staff friendliness from another. Potential patients should carefully consider these mixed reviews.

Key points from patient reviews include:

Inconvenient Children (Negative Review): Accusations of staff acting inconvenienced by child patients.
Office Visit for Observation (Negative Review): Reports of questionable billing practices.
Routine Cleaning (Negative Review): Claims of improper coding leading to insurance claim denials.
Dental Insurance and Delta Dental (Negative Review): Concerns about the practice's knowledge of insurance coverage.
Incompetence and Stubbornness (Negative Review): Accusations of staff being either incompetent or unwilling to admit errors.
Lost Customers (Negative Review): Reports of patients leaving the practice due to negative experiences.
TMJ Treatment (Positive Review): Praised for effective treatment of TMJ.
Mouth Guard (Positive Review): Praised for successful creation of a custom mouth guard.
Fantastic, Friendly, and Thorough Hygienist (Positive Review): Praised for excellent hygiene services.
Caring Staff (Positive Review): Praised for a caring and personalized approach.
Family Dentist: Provides general dentistry services.

If you are considering Henrickson Dental, please be aware of the mixed reviews, particularly regarding concerns about child patient care and billing practices. You can contact them at (651) 777-8900 or +1 651-777-8900, or visit them at 1560 Beam Ave STE A, Maplewood, MN 55109, USA. It is recommended to thoroughly discuss your concerns and expectations with the practice before proceeding with any treatment, especially regarding child patient care and billing policies.