Considering Happy Teeth Family Dentistry

Happy Teeth Family Dentistry Introduce

Considering Happy Teeth Family Dentistry, a Dental Clinic located at 1500 NW Market St #100 in Seattle, Washington, in the Ballard neighborhood? Patient reviews offer significantly different perspectives on the services and practices of this clinic.

One patient expressed strong regret about their experience, stating, "I wish I never went here." They detailed numerous billing issues involving an individual named Penny, who consistently quoted one price before treatment only to later claim a higher amount was owed, often attributing it to the patient's insurance "getting worse," which the patient stated was untrue. This happened repeatedly to both the patient and their spouse. The patient also found their cleaning costs to be unexpectedly high despite being in-network, contrasting sharply with the low cost at their new dentist. They felt "scammed by Dr Penny" and regretted not finding another dentist sooner. Furthermore, they described the dentist as "the roughest dentist with the worst bedside manner I’ve ever encountered." While they initially stayed due to liking the former "outstanding" dental hygienist, they believe this hygienist left, leading to a "revolving door of new hygienists who lack experience and skill." This patient is relieved to have switched to a new, superior dentist.

In contrast, another patient had a positive experience when they went to Happy Teeth after losing a temporary crown and their regular dentist was unavailable. They reported that "Dr. Leong quickly fabricated and installed a new temp crown." This experience was described as "painless and explained clearly," leading the patient to state, "I’d definitely recommend Happy Teeth to others."

Based on these reviews, Happy Teeth Family Dentistry appears to have at least two dentists, Dr. Penny and Dr. Leong. Experiences with the clinic seem highly variable. One patient reported significant and repeated billing issues, a negative experience with Dr. Penny's demeanor and dental skills, and concerns about the quality of the hygienists. However, another patient had a positive experience with Dr. Leong for an emergency temporary crown. Local users considering this Dental Clinic may want to inquire specifically about billing practices and perhaps seek appointments with Dr. Leong based on the available reviews. No information regarding the clinic's environment beyond being a dental office or any promotional offers was available in the provided reviews.

Happy Teeth Family Dentistry Photos

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Happy Teeth Family Dentistry Location

Happy Teeth Family Dentistry

1500 NW Market St #100, Seattle, WA 98107, USA

Happy Teeth Family Dentistry

1500 NW Market St #100

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Happy Teeth Family Dentistry Reviews

I had to stop Dr. Leong my last appointment during a routine “cleaning” and walk out because she was being so rough and heavy handed using a metal scraping tool between my gums and teeth causing severe pain and my gums to bleed so much that her gloves were covered in my blood. She seemed to be in a hurry the entire time. (I showed up early for my appointment.) Also disregarding that I am on blood thinners. The initial cleaning I had about a year ago was not as nearly as aggressive, forceful and violating. She said “your gums are bleeding a lot.” After this amazing observation I asked if this was supposed to be a normal cleaning and why she was jabbing this instrument so forcefully into my gums and making me bleed to which she replied “you have a lot of tartar.” She also asked what kind of toothbrush I used, I told her and she had no response back. So apparently this was all my fault? She tried to give me X-rays at the beginning of this appointment that I didn’t need and I stopped her and she blamed her new employee for making a mistake. Again, not her fault. The pain afterwards from this appointment has been more intense that when she gave me a root canal and I can still taste blood in my mouth the next day.That wasn’t the first time I left with my mouth bleeding. My previous appointment was a filling. During the end of this appointment she had me bite down to check my alignment. She had given me so much anesthesia (multiple shots) that I couldn’t feel my tongue which she knew because she kept getting frustrated on where my tongue was placed because I couldn’t feel or move it correctly. I bit down and bit my tongue causing it to bleed profusely. Thinking to myself this should have been her responsibility to make sure this wouldn’t happen because I couldn’t feel or control my tongue or see into my mouth. She just said you bit your tongue, shoved gauze in my mouth, gave brief instructions and got me out of the door as quickly as possible. Before this appointment she asked why I had to reschedule the previous one even though I had already explained on a message and I told her again and she seemed frustrated at my response and was silent and again worked as quickly as possible through the appointment.Another appointment previous to these she administered so much anesthesia my throat swelled and it became difficult to swallow and breathe afterwards. I asked her about this on my next appointment and she told me it was how I held my head when the anesthesia was setting in (even though I had never moved my head.)While at first Dr. Leong seemed accommodating to my needs and the work I needed, it’s clear she takes little care with her patients and rushes through her appointments as though she has something better to do afterwards. She had a “plan” she spoke of for my teeth. Numerous fillings, caps and root canal which I thought we had completed after several appointments and thousands of dollars later but apparently she still had to redo two teeth and put caps on them because the previous work was a temporary fix. Through out my visits she didn’t explain what next steps were or made a clear explanation of what this plan entailed. I had to always ask the front desk employee what the next appointment was for. Dr. Leong also consistently seemed frustrated with employees and anyone that assisted her while working on my teeth. Her employees seemed to change frequently. She also had a condescending tone and when anything went wrong she was quick to blame me or one of her employees when it was obviously her fault and negligence.
Jun 14, 2024 · Lucas Cook
The team at Happy Teeth is not only great at their jobs but also friendly, attentive, and professional. Unless my wife and I move out of Seattle we will never change Dentists. Been a patient here for years and have never had a bad experience.
Feb 22, 2024 · Dustin Horn