Greenberg Dental & Orthodontics Introduce
Greenberg Dental & Orthodontics is a Dental Clinic located at 3727 N Goldenrod Rd Suite 107 in Winter Park, FL 32792. They can be contacted at (407) 671-0001 or their mobile number +1 407-671-0001.
Based on recent customer reviews, it's important for prospective patients to be aware of some reported changes and experiences. One reviewer noted a perceived decline in service quality over recent years, mentioning that not all branches may work with all insurance plans. They also highlighted difficulties in scheduling appointments via phone, with a reported 24-hour callback wait, and the inability to schedule future appointments during visits.
Concerns were also raised regarding the cost of preliminary X-rays, with one customer stating a significant price increase for a full mouth X-ray. Additionally, there was a mention of a shift in treatment approach for caries, potentially involving expensive nerve removal more frequently.
Despite these criticisms, the same reviewer acknowledged that the staff is generally friendly, the service itself is typically excellent, and parking is convenient.
However, other recent feedback presents further concerns. One patient reported a significantly longer than expected wait time for their children's appointments, leading to tardiness for work. Another customer described a rude interaction with the receptionist regarding insurance processing, where an incorrect payer code was allegedly entered. This patient also noted that the dentist's interaction was brief.
A significant concern was raised about the cleanliness of the facility, with a patient reporting it to be filthy despite an early morning visit, suggesting a lack of cleaning over an extended period.
In summary, while Greenberg Dental & Orthodontics offers dental and orthodontic services in Winter Park, recent customer experiences indicate potential issues with appointment scheduling, insurance processing, pricing of certain procedures, treatment approaches, staff interactions, and the cleanliness of the clinic. Local users considering this Dental Clinic should weigh these recent experiences alongside the positive aspects mentioned by some reviewers, such as friendly staff and convenient parking. It is recommended to inquire specifically about insurance compatibility, appointment procedures, treatment plans, pricing, and the clinic's environment before scheduling an appointment.
Greenberg Dental & Orthodontics Photos
Greenberg Dental & Orthodontics Location
Greenberg Dental & Orthodontics
3727 N Goldenrod Rd Suite 107, Winter Park, FL 32792, USA
- Greenberg Dental & Orthodontics
3727 N Goldenrod Rd Suite 107
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Greenberg Dental & Orthodontics Reviews
Updated: terrible customer service. When you go into the office you see multiple assistants behind the counter talking to each other and one lady behind the counter was holding a dog. They NEVER answer the phones seemingly ever . Nine out of ten times you will always get a voice mail and they will not call you back the same day. I need a corrected referral for an appointment with an oral surgeon because the referral they gave me was for the wrong tooth. Now I have to drive unnecessarily to the office because they don’t pick up their phones. This practice must be overhauled and soon. The reviews are not accommodating at all and their business model is apparently not working very wellUnfortunately, this practice feels more like a fast-paced, impersonal operation than a patient-centered dental office. Why do I say this? The dentists, whether performing a root canal or a routine procedure, seem to rush in and start working without any bedside manner or effort to build rapport with the patient.Additionally, the lobby was uncomfortably cold, which is not an inviting atmosphere. Patients should feel welcomed and at ease when they arrive, not uncomfortable right from the start.Here’s where I think improvements are needed: The dentists should take pride in their work and treat each patient with kindness and respect. Patients are not “products” to be processed but individuals with real feelings and anxieties. Taking a moment to connect with them, address their concerns, and create a more personalized experience would go a long way.I want to emphasize that my comments are specific to the Winter Park office on Goldenrod. Hopefully, these observations can inspire some changes.
Dec 27, 2024 · Karen LovisaIt was hard to get an appointment but once I got one I was in the very next day it’s was for my daughter! The dental assistant was super caring and patient with my daughter who was nervous. She showed my daughter a lot of kindness and made her feel super comfortable!! Thank you 😁😁😁
Nov 22, 2024 · Cierra Hurst
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