Discover Great Expressions Dental Centers - South DeKalb in Decatur, GA

Great Expressions Dental Centers - South DeKalb Introduce

Welcome to Great Expressions Dental Centers - South DeKalb, located at 2853 Candler Rd #101, Decatur, GA 30034, USA. As part of a larger network of Dental Clinics, this location provides dental services to the South DeKalb area of Decatur.

One patient describes the clinic as a "little hidden gem," suggesting that while the location or exterior might be modest, the quality of service is noteworthy. The front desk staff is characterized as "down to earth," implying a friendly and approachable environment. The dental hygienists are praised as "top tier," with one patient specifically mentioning their dental visit as the "first painless (literally and figuratively)" experience they've ever had. This patient emphasizes that the positive impact of the clinic is primarily due to the staff, rather than fancy facilities.

However, another patient reported an "unpleasant experience" with a dental hygienist during a partial pickup visit, describing her attitude as "not very welcoming at all." This was noted as the first negative experience with Great Expressions for this patient. In contrast, the dentist (referred to as a "gentlemen") is consistently described as "always very helpful and pleasant" in addressing patients' needs and care. This positive interaction with the dentist was significant enough for the patient to recommend Great Expressions to family members or friends, despite the negative encounter with the hygienist.

Key features of Great Expressions Dental Centers - South DeKalb include a friendly and approachable front desk staff, highly skilled and potentially painless dental hygienists (though experiences may vary), and a consistently helpful and pleasant dentist. The emphasis seems to be on the quality of the staff and their patient interaction. While one negative experience with a hygienist was reported, the positive feedback regarding the dentist and other staff members suggests a generally positive care environment.

Currently, there is no specific promotional information available for this location. Local users in Decatur, GA, seeking a Dental Clinic should note the generally positive feedback regarding the staff, particularly the dentist and some hygienists, but also be aware of the possibility of inconsistent experiences with all members of the hygiene team, as indicated by one review.

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Great Expressions Dental Centers - South DeKalb Location

Great Expressions Dental Centers - South DeKalb

2853 Candler Rd #101, Decatur, GA 30034, USA

Great Expressions Dental Centers - South DeKalb

2853 Candler Rd #101

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Great Expressions Dental Centers - South DeKalb Reviews

This dental office has absolutely no regard for their patients. They don't assist in cases of emergency or necessities. They do NOT try to work with their patients that are in an emergent situation, rather they make you wait till a convenient time for them. They expect and demand payment prior to preparing for, processing and order of items. I needed a repair to my partial and had 50% of the cost but they would do nothing unless I had 75% or took out a dental credit loan. I explained that payday was in a couple of days but still nothing. So I had to reschedule just to be fitted for the repair, then wait for it to be returned from their lab. Now five and a half months later it broke. Couldn't get an appointment because my dentist was off for the next several days and he and his partner don't assist each other's patients. Had to take off from work to go to his 1st appointment this morning, he's late and I never even spoke with him. The assistant informed me that because of the holiday, that I am up against because of their lack of assistance, it will be after the holiday before I can get the partial back or I can wait till around the 6th of January to bring it in. I will NEVER use this dental office or any of the affiliates, I would rather pay out of pocket until open enrollment when I can switch plans than to ever use great expressions. Unless you just like aggravation and poor customer service I would stay away from this company. If I could give less than one star I definitely would.
Dec 17, 2024 · Jocelynne Ross
This dental office has absolutely no regard for their patients. They don't assist in cases of emergency or necessities. They do NOT try to work with their patients that are in an emergent situation, rather they make you wait till a convenient time for them. They expect and demand payment prior to preparing for, processing and order of items. I needed a repair to my partial and had 50% of the cost but they would do nothing unless I had 75% or took out a dental credit loan. I explained that payday was in a couple of days but still nothing. So I had to reschedule just to be fitted for the repair, then wait for it to be returned from their lab. Now five and a half months later it broke. Couldn't get an appointment because my dentist was off for the next several days and he and his partner don't assist each other's patients. Had to take off from work to go to his 1st appointment this morning, he's late and I never even spoke with him. The assistant informed me that because of the holiday, that I am up against because of their lack of assistance, it will be after the holiday before I can get the partial back or I can wait till around the 6th of January to bring it in. I will NEVER use this dental office or any of the affiliates, I would rather pay out of pocket until open enrollment when I can switch plans than to ever use great expressions. Unless you just like aggravation and poor customer service I would stay away from this company. If I could give less than one star I definitely would.
Dec 17, 2024 · Jocelynne Ross
Shows up to my appointment on yesterday was told I had a balance which due to billing issues from March all great expression wanted was the date I last used my other insurance so they can resend to get payed and she saw that I ask so you deny me medical treatment for that? I had just been down there about a month ago. No one never told me about a bill. That has not been paid.So i ask are you denying me medical treatment the young lady said yes, so I would never ever never go down there again, but making sure that that date will b put in in their system so they can get paid.
Dec 05, 2024 · diana walker
Shows up to my appointment on yesterday was told I had a balance which due to billing issues from March all great expression wanted was the date I last used my other insurance so they can resend to get payed and she saw that I ask so you deny me medical treatment for that? I had just been down there about a month ago. No one never told me about a bill. That has not been paid.So i ask are you denying me medical treatment the young lady said yes, so I would never ever never go down there again, but making sure that that date will b put in in their system so they can get paid.
Dec 05, 2024 · diana walker
The staff was friendly and prompt. I was able to get in and be seen within an hour. The hygienist, Emeka, and the assistant both were very thorough.
Dec 31, 2024 · Sherronda Hickman
Today was great visit. I was nervous since it has been a while. They made me feel comfortable and everything thing went well. Very professional.
Nov 27, 2024 · deborah awumeehall
Today was great visit. I was nervous since it has been a while. They made me feel comfortable and everything thing went well. Very professional.
Nov 27, 2024 · deborah awumeehall
The hygienist was very professional, patient,and answered all questions. She was able to help me calm down and even found a stress ball to help calm my nerves.The doctor also was very professional and the extraction was done with ease. I didn’t know it was out.
Nov 13, 2024 · Caroline Mack
The hygienist was very professional, patient,and answered all questions. She was able to help me calm down and even found a stress ball to help calm my nerves.The doctor also was very professional and the extraction was done with ease. I didn’t know it was out.
Nov 13, 2024 · Caroline Mack