General Plumbing Supply

Welcome to General Plumbing Supply, located at 1076 US-1 in Avenel, NJ 07001, USA, as featured on Theme Park Directory. While the platform category is Theme Park Directory, General Plumbing Supply offers a range of plumbing supplies. Customer reviews provide contrasting opinions on their service and products.

One reviewer, identifying as a contractor, shares a negative experience specifically regarding a water heater purchase. They recount that after a plumber installed a water heater bought from General Plumbing Supply, it appeared to be functioning (indicated by a blue light) but did not heat water, suggesting it was defective. Upon contacting General Plumbing Supply, the reviewer was allegedly told that the item could not be returned and they should instead contact the manufacturer, Rheem. This customer expresses frustration at the time and effort required to resolve the issue and recommends purchasing water heaters from Home Depot, citing their no-questions-asked return policy, particularly for frequent shoppers.

In contrast, another reviewer offers high praise for "Scott and his team," describing them as "the best in the game." This customer states that they consistently deliver high-quality products and services that meet the needs of their clients and are reliable, efficient, and professional.

Our Environment:

Located in Avenel, New Jersey, General Plumbing Supply operates a supply store catering to plumbing needs. One customer's negative experience did not provide details about the store's physical environment, while the positive review focused on the quality of products and service.

Our Services:

• Plumbing Supplies: The store offers a range of plumbing materials, including water heaters.
• Potentially High-Quality Products and Services (According to one reviewer): One customer praised the quality of their offerings.
• Reliable and Efficient Service (According to one reviewer): Scott and his team are described as dependable and effective.
• Professionalism (According to one reviewer): The team is noted for their professional conduct.

Reported Negative Experiences:

• Potentially Defective Product: A customer received a water heater that appeared to be non-functional.
• Strict Return Policy (Alleged): A customer was reportedly denied a return for a potentially defective item and directed to the manufacturer.
• Customer Dissatisfaction: The negative experience resulted in the customer recommending a competitor.

Promotional Information:

No specific promotional offers are mentioned in the provided reviews. The contrasting feedback suggests that while some customers have had positive experiences with the quality and professionalism at General Plumbing Supply, others have encountered significant issues with product reliability and return policies. Prospective customers may want to inquire specifically about the store's policies on returns and warranties, especially for higher-value items like water heaters. For inquiries about their product range or services, you can contact General Plumbing Supply directly at +1 732-947-3540. It may be beneficial to compare their policies with those of other suppliers, especially for contractors who rely on timely and hassle-free replacements for potentially defective equipment.

For local users in US seeking plumbing supplies information in the Avenel, New Jersey area, General Plumbing Supply has received mixed reviews. One US-based contractor had a negative experience with a water heater that appeared defective and was reportedly not returnable, leading them to recommend a competitor with a more customer-friendly return policy. However, another customer praised "Scott and his team" for providing high-quality products and services, noting their reliability, efficiency, and professionalism. If you are considering purchasing plumbing supplies from General Plumbing Supply, it would be advisable to inquire about their return and warranty policies, particularly for more complex or expensive items. You can contact them at +1 732-947-3540 for more information.

General Plumbing Supply

1076 US-1, Avenel, NJ 07001, USA