FOX & ABRAHAM Orthodontics

alpine pediatric dentistry, abraham family dentistry

Welcome to FOX & ABRAHAM Orthodontics, located at 44 NJ-23 Suite 10, Riverdale, NJ 07457, USA. As an orthodontic service listed in the Theme Park Directory, FOX & ABRAHAM Orthodontics has received negative feedback regarding its front desk service.

You can contact FOX & ABRAHAM Orthodontics at (973) 831-6661 or +1 973-831-6661.

Patient reviews raise significant concerns about the professionalism and courtesy of the secretary at this office. The reviewer notes a lack of professionalism, which is surprising given the secretary's years of service. They describe her as disinterested, occasionally condescending, and prone to making more mistakes than expected.

A specific incident on 10/5/2023 was highlighted, where the secretary ignored an elderly gentleman in need of assistance, choosing to make a phone call instead. This behavior was described as disheartening and concerning, indicating a lack of basic courtesy and customer service.

Additionally, the reviewer criticizes the secretary's email responses, which are perceived as rude and condescending. The reviewer hopes that these issues are addressed to improve the overall patient experience.

Key points from patient reviews:

• Lack of professionalism from the front desk secretary.
• Disinterested and condescending behavior.
• Ignoring patients in need of assistance.
• Rude and condescending email responses.
• Concerns about the impact on the overall patient experience.

Prospective patients should be aware of these concerns regarding the front desk service at FOX & ABRAHAM Orthodontics. While the reviews focus primarily on the secretary's behavior, it is important to consider how this may affect the overall patient experience. Patients may want to inquire about the practice's efforts to address these issues or consider alternative orthodontic providers.

FOX & ABRAHAM Orthodontics

44 NJ-23 Suite 10, Riverdale, NJ 07457, USA