Family Dentistry

Family Dentistry Introduce

Welcome to Family Dentistry, located in Los Altos, California. As part of the Theme Park Directory, we are providing information about this dental practice based on available patient reviews. It is important to note that patient experiences vary significantly, with both positive and negative feedback.

On the positive side, Dr. Sharon is highly praised for her gentle and painless cleaning techniques. One patient reported a very positive experience, highlighting that they experienced no pain during their cleaning, which was a first for them. They also praised the friendly staff and clean environment. The location and parking were noted as positive aspects of the practice.

However, there are significant concerns raised about the practice's professionalism and communication. One patient reported a highly negative experience where their elderly mother was insulted and criticized for not speaking English. They also reported that the staff made inappropriate comments about their parents' divorce. Additionally, they pointed out organizational issues, such as incorrect appointment reminders. This patient described the environment as unfriendly and unprofessional.

Therefore, potential patients should be aware of the mixed reviews and consider them carefully. While Dr. Sharon is praised for her gentle cleaning techniques, the practice has received significant criticism for its unprofessional behavior and communication issues, especially concerning language barriers.

Key points from patient reviews include:

Painless Cleaning: Positive feedback regarding Dr. Sharon's gentle cleaning techniques.
Friendly Staff: Praise for the welcoming staff.
Unprofessional Behavior: Concerns about insulting and critical comments towards patients.
Language Barrier Issues: Reports of negative interactions due to language differences.
Appointment Errors: Issues with incorrect appointment reminders.
Mixed Experiences: Significant variation in patient satisfaction.

If you are considering dental care at Family Dentistry, you can contact them at (650) 383-5599 or +1 650-383-5599, or visit them at 4646 El Camino Real, Los Altos, CA 94022, USA. It is strongly recommended to contact the office directly to inquire about their services and to clarify any concerns, especially regarding communication and language accommodations. Potential patients should weigh the positive feedback about Dr. Sharon's gentle cleanings against the reported concerns about staff behavior and communication.