Exclusive Dentistry

Welcome to Exclusive Dentistry, a Dental Clinic located at 250 N Alafaya Trail #125 in Orlando, Florida. You can contact us at (407) 658-4060 or +1 407-658-4060. Exclusive Dentistry aims to provide comprehensive dental care to the Orlando community.

Patient reviews for Exclusive Dentistry present a mixed experience. One patient reported a "really great visit" and highly recommended the clinic. They specifically praised Dr. Catral and his team for treating them with "a lot of patience" and, importantly, "with no judgement." This patient appreciated the urgent yet careful treatment they received for an infected tooth, along with Dr. Catral's attentiveness to their concerns and thorough explanation of recovery instructions. They noted that they were healing perfectly and thus offered an absolute recommendation for Exclusive Dentistry.

However, another individual shared a significantly negative experience during their new patient visit, which led them to leave without proceeding with the appointment. This patient reported feeling "very uncomfortable" from the outset. They noted that other people were called in before them and when they inquired with the receptionist about this, they were told it was because those patients had a cleaning scheduled. When the new patient stated they also had a cleaning scheduled, the receptionist allegedly responded rudely, denying this and stating they had "something else going back and forth." The reviewer described this as "not great customer service" and the receptionist as "very rude." Consequently, the patient asked for their papers to find another dentist, to which the receptionist reportedly responded in a similarly rude manner.

Based on these reviews, Exclusive Dentistry under Dr. Catral appears to provide caring and professional dental treatment, with a focus on patient comfort and understanding. However, there is a concerning report of a very negative interaction with the receptionist, characterized by rudeness and poor customer service, which significantly impacted a new patient's experience. Local users considering Exclusive Dentistry may want to be aware of this contrasting feedback regarding the front office staff while noting the positive experience with the clinical care provided by Dr. Catral and his team.

Exclusive Dentistry

250 N Alafaya Trail #125, Orlando, FL 32828, USA