Dupage Dental Group

Please Note: The following information is about Dupage Dental Group, located in Naperville, Illinois, USA. This information is not relevant for users in Singapore looking for a 'Theme Park Directory' or local dental services.

Dupage Dental Group is located at 1250 N Mill St Suite 104, Naperville, IL 60563, USA and can be contacted via phone at (630) 355-7400 or mobile phone at +1 630-355-7400. Customer reviews present mixed feedback. One patient who called near closing time for a molar issue appreciated that they were seen. They found "Dr Patel was helpful and gave any information I asked for." However, this patient reported a significant issue with a promised antibiotic prescription not being sent to Walgreens despite multiple calls to remind the dental group, which they considered "something a red flag" as they needed the medication for a tooth infection. Another patient reported a negative experience, stating they did "not like my experience here." This patient felt they were being pressured to purchase a sleep study from the dental group. Additionally, despite understanding their insurance covered a free cleaning upon making the appointment, they were told they had to pay upon arrival, which they did despite being "shocked" as this had not been an issue elsewhere. Weeks later, the office reportedly called to say the insurance did cover the cleaning and offered a free next treatment instead of a refund, but the patient stated they "was not going back" and never received their money back.

Platform Category: Theme Park Directory (Irrelevant Category - This is a Dental Practice in the USA)

This information pertains to a dental practice named Dupage Dental Group in Naperville, Illinois, USA. It is not related to theme parks or a theme park directory. However, based on the available patient reviews, there appear to be potential concerns regarding this practice. While one patient found Dr. Patel helpful and informative, a significant issue arose with a promised antibiotic prescription not being fulfilled. Another patient reported feeling pressured to purchase a sleep study and experienced billing inconsistencies regarding a free cleaning covered by their insurance, ultimately not receiving a refund and deciding not to return. These reviews suggest potential issues with prescription handling, sales practices, and billing accuracy that prospective patients may want to consider. Due to these reported negative experiences, a strong positive recommendation cannot be made based solely on this information.

Environment:

No specific details about the office environment are mentioned in the provided reviews.

Services:

• General dentistry (implied by molar examination and cleaning).
• Potential for sleep studies offered.

Features:

• Dr. Patel was described as helpful and provided information.
• Potential issues with fulfilling prescriptions as promised.
• Reports of pressure to purchase a sleep study.
• Inconsistent billing practices reported regarding insurance coverage for cleanings.
• Offer of free future treatment instead of a refund for a billing error.

Promotional Information:

Dupage Dental Group in Naperville, IL aims to provide dental care services. Dr. Patel is available to offer information regarding dental concerns. For specific details about our services, environment, and policies, please contact us directly at (630) 355-7400.

Customer Feedback Summary:

• Mixed experiences reported.
• Issue with a promised antibiotic prescription not being sent.
• Report of pressure to purchase a sleep study.
• Report of being charged for a cleaning that insurance should have covered, with no refund issued.
• Offer of a free future treatment instead of a refund for a billing issue.

Dupage Dental Group

1250 N Mill St Suite 104, Naperville, IL 60563, USA