Considering Dental Care at Dr. Richard Burton, DDS in Parlin, NJ

Dr. Richard Burton, DDS Introduce

This introduction provides an overview of the dental clinic of Dr. Richard Burton, DDS, located at 777 Washington Rd #4, Parlin, NJ 08859, USA. Operating within the platform category of a Dental Clinic, Dr. Richard Burton, DDS, offers dental services to the local community in Parlin and the surrounding areas. For individuals seeking dental care, understanding the available information, including contrasting customer reviews regarding staff interactions and service quality, is crucial for making informed decisions about their oral health provider.

Details regarding the physical environment of Dr. Richard Burton, DDS's dental clinic are not explicitly provided. Typically, dental clinics aim to offer a professional setting for patient care, which includes a reception area and equipped treatment rooms. However, the provided information focuses more on patient experiences with the staff and the perceived quality and cost of the dental care itself.

Specific information about the range of dental services offered by Dr. Richard Burton, DDS, is not detailed in the provided text. Generally, a dental clinic provides a variety of services within general dentistry, such as routine check-ups, professional teeth cleanings, and oral examinations. They also typically offer restorative procedures like fillings, crowns, bridges, and dentures to address tooth decay, damage, or loss. Preventative treatments, including fluoride applications and sealants, and potentially cosmetic procedures like teeth whitening and veneers, may also be available. Individuals interested in the specific services offered by Dr. Richard Burton, DDS, should contact the clinic directly to inquire about their offerings and determine if they meet their particular dental needs.

The available customer reviews present a mixed picture of the patient experience at Dr. Richard Burton, DDS's office. One reviewer expresses a negative experience specifically related to the front office staff. This reviewer claims that the secretary, who they believe may be the owner of the office, acted unprofessionally. The specific complaint details an incident where the secretary allegedly hung up the phone on the reviewer for declining to provide their Social Security number, despite offering an insurance card and other necessary information for service. This negative feedback raises concerns about the administrative processes and the professionalism of at least one member of the staff, particularly regarding handling patient information and communication.

In contrast, the second customer review offers a positive assessment of the dental care provided. This reviewer describes the dentistry as "very kind and gentle" and also notes that the prices are "reasonable." Furthermore, they commend the "awesome" staff. This positive feedback suggests that, at least in this patient's experience, the dental treatment itself was satisfactory, and the staff, excluding the specific issue raised in the other review, were perceived favorably. This creates a dichotomy in the publicly available feedback, with one reviewer highlighting a significant administrative issue, while another praises the clinical aspects and overall staff demeanor.

Regarding promotional information, the provided text does not include any details about special offers, new patient discounts, or accepted insurance plans at Dr. Richard Burton, DDS's dental clinic. It is common for dental practices to work with various insurance providers and sometimes offer promotions to attract new patients. Individuals interested in the financial aspects of treatment at this clinic should directly inquire about their insurance policies and any current promotional offerings.

Given the mixed feedback, prospective patients may need to weigh the positive comments regarding gentle dentistry and reasonable prices against the negative experience reported with the front office staff. The incident involving the request for a Social Security number and the alleged phone hang-up is a serious concern that potential patients may want to address directly with the clinic before scheduling an appointment. Understanding the clinic's policies on patient information and ensuring a comfortable and respectful administrative process is important for a positive overall experience.

To contact Dr. Richard Burton, DDS's dental clinic, you can use the phone number provided: (732) 257-2000 or the mobile phone number: +1 732-257-2000. The address is 777 Washington Rd #4, Parlin, NJ 08859, USA. Individuals may wish to call the office to inquire about their policies on patient information, billing procedures, and to get a better sense of the overall administrative environment, in addition to asking about the dental services they provide. Speaking directly with the office might help prospective patients form a more complete picture before making a decision about their dental care.

In conclusion, this introduction to Dr. Richard Burton, DDS's dental clinic in Parlin, NJ, is based on the limited information provided, which includes contact details and two contrasting customer reviews. While one review praises the gentle dentistry, reasonable prices, and generally awesome staff, the other raises a significant concern about the unprofessional behavior of the secretary regarding patient information. Local users seeking dental care in Parlin should carefully consider these differing perspectives and may want to contact the clinic directly to address the concerns raised and to gather more information about their administrative practices and dental services before making a decision.