Dr. Phillip C. Neal, DDS

Dr. Phillip C. Neal, DDS Introduce

Welcome to the dental practice of Dr. Phillip C. Neal, DDS, located at 280 Memorial Ct Ste. B in Crystal Lake, IL 60014, USA, as featured on Theme Park Directory. Within the platform category of Theme Park Directory, which includes various goods and services, Dr. Phillip C. Neal, DDS offers dental services in the Crystal Lake, Illinois area. Based on the available online reviews, patient experiences with this practice are sharply divided, with one patient reporting severe negative issues and another consistently praising the professionalism and care received.

One patient recounted an "absolutely terrible experience" involving a cavity on a wisdom tooth. They reported being pressured by Dr. Neal and his hygienist to have the tooth extracted instead of pursuing a root canal, due to the small size of the wisdom teeth. The patient stated they were ambivalent but felt pressured and described the staff as "extremely impatient and rude." Most seriously, they alleged that the tooth was pulled "without my formal consent and without discussing risks or alternatives," and they were asked to sign paperwork after the extraction. This patient left the office "in tears" and strongly recommended finding a different dentist, citing a "lack of professionalism and humanity and well as technical skill." Additionally, this patient mentioned a separate incident where their husband had three cavities filled but experienced "terrible tooth pain" afterwards, only to discover during a follow-up that one of the drilled teeth had been "completely forgotten" and not filled.

In stark contrast, another patient reported, "Have always had a very professional experience here! The staff are very friendly and the dental assistants are very comforting (I have had a long dental history) and they put all my concerns at ease. Prices are reasonable, best I've come across by far. I have referred my family and friends to Dr. Neal." This review praises the professionalism, friendliness of the staff, the comforting nature of the dental assistants, and the reasonable prices, leading to the patient referring others to Dr. Neal.

Our Environment:

Located on Memorial Ct in Crystal Lake, Illinois. One reviewer found the office to demonstrate a "lack of professionalism and humanity," while another consistently experienced a "very professional experience" with a "very friendly" and "comforting" staff.

Our Services:

Offers general dental services, including cavity fillings and tooth extractions.
One patient reported a situation where a necessary root canal for a wisdom tooth was not supported, and pressure was applied for extraction.
Another incident involved a failure to complete a scheduled filling.
However, another patient found the prices to be "reasonable" and the best they had encountered.

Our Features:

Experiences with professionalism and humanity appear to be contradictory based on the reviews.
One patient described the staff as "extremely impatient and rude," while another found them "very friendly" and "comforting."
One patient alleged a lack of informed consent and inadequate discussion of risks and alternatives for a tooth extraction.
Another patient praised the reasonable prices and felt their concerns were put at ease.
Referrals of family and friends were made by one satisfied patient.

Promotional Information:

Dr. Phillip C. Neal, DDS, located on Memorial Ct in Crystal Lake, IL, offers a range of dental services. While one patient reported significant negative issues regarding consent, professionalism, and technical skill, another patient consistently experienced a very professional environment with a friendly and comforting staff and reasonable prices, leading to referrals of family and friends. Contact us at +1 815-459-2202 to discuss your dental needs and experiences shared by our patients.

For local users in US seeking dental care in the Crystal Lake, Illinois area, Dr. Phillip C. Neal, DDS is located on Memorial Ct. It is important to consider the contrasting reviews available. One patient reported serious concerns about lack of informed consent, unprofessional and rude behavior, and a significant error in treatment. In contrast, another patient consistently had very positive experiences, citing a professional environment, friendly and comforting staff, and reasonable prices. If you are considering this practice, it may be wise to inquire specifically about their consent policies, communication practices, and quality control measures when you contact them at +1 815-459-2202. Given the current time in US (Friday, April 11, 2025 at 8:31 AM CST), please be mindful of the significant time difference when calling their office in Illinois (which will be Thursday, April 10th, likely in the late evening CDT, as daylight saving time will be in effect). It would be best to call during typical business hours in the Central Daylight Time Zone.