Considering Dental Care at Dr. Johnny Reid, DMD

Dr. Johnny Reid, DMD Introduce

Welcome to the Theme Park Directory! While our platform is your guide to exciting theme park adventures and related services, we also understand the importance of connecting our local users with trusted community resources. For our users in the Glen Allen, VA area, we're highlighting Dr. Johnny Reid, DMD, located at 9817 W Broad St, Glen Allen, VA 23060, USA. They can be contacted at (804) 270-6830 or via mobile at +1 804-270-6830.

Based on recent customer reviews, Dr. Johnny Reid is described by one family as very patient and gentle with his patients, taking the time to explain insurance coverage for procedures. This family has been seeing Dr. Reid for almost two years and has received cleanings, x-rays, and crowns, all of which were considered great. A significant convenience noted is that the office is open on Saturdays, although closed on Fridays. This reviewer considers Dr. Reid the best dentist in the Richmond area.

However, another patient reported a less positive experience related to billing and insurance. This patient was referred to another location for a root canal and crown. Upon returning to Dr. Reid for a cleaning, they were informed that their insurance benefits for the year had been exhausted due to the treatment received elsewhere, and they owed for previous visits, including a trouble visit and a visit to temporarily cement a crown that had come off shortly after being seated. This was despite being told on the day of the cleaning that follow-up visits with Dr. Reid were typically not charged. The patient expressed confusion and dissatisfaction with the lack of clear payment guidelines when using insurance.

Services and Features: Dr. Johnny Reid, DMD offers general dental services, including cleanings, x-rays, and crowns. A notable feature is that the office is open on Saturdays. Dr. Reid is described as patient and gentle, and he attempts to explain insurance coverage to patients. However, the practice may refer patients to other locations for specialized procedures like root canals. One area of potential concern raised by a patient is the clarity of payment guidelines when utilizing dental insurance, particularly when treatment involves referrals to outside specialists and subsequent follow-up care within Dr. Reid's office.

Patient Experiences: Reviews present contrasting experiences. One family has been highly satisfied with Dr. Reid's patient and gentle approach, the quality of services received, and the convenience of Saturday appointments. However, another patient reported significant issues and confusion regarding insurance billing and unexpected charges, especially in relation to treatment received outside of Dr. Reid's office following a referral.

Promotional Information: The positive review highlights the convenience of Saturday appointments, which could be attractive to individuals with weekday scheduling constraints. No other specific promotional offers or new patient specials are available in the provided information. We recommend contacting Dr. Johnny Reid, DMD directly at (804) 270-6830 to inquire about their comprehensive list of dental services, appointment availability (including Saturday hours), the insurance plans they accept, their billing policies (especially regarding referrals and follow-up care), and any current promotions they may be offering for new patients. Potential patients may want to specifically ask for clarification on how insurance benefits are handled when referrals to other specialists are necessary.

Disclaimer: This introduction is based on the information available in the provided reviews and aims to give an objective overview of the patient experiences at Dr. Johnny Reid, DMD. Individual experiences may vary, and we encourage you to contact the dental practice directly for more information about their services and to determine if they meet your specific dental care needs. Due to the mixed nature of the reviews, particularly regarding billing clarity and insurance handling with referrals, it may be beneficial to have a thorough discussion about these aspects before commencing treatment.