Downers Grove Smiles

Welcome to Downers Grove Smiles, a Dental Clinic located at 5145 Washington St, Downers Grove, IL 60515, USA. Serving the local community, Downers Grove Smiles offers a range of dental services. They can be contacted at (630) 968-0098 or +1 630-968-0098.

Based on customer reviews, experiences at Downers Grove Smiles appear to be varied. One reviewer expresses strong positive feedback, stating they "love, love, love Dr. Patelski and his whole staff." This patient, who had negative experiences with previous dentists, praises the office for prioritizing the patient's best interests and being cautious to ensure painless procedures. They also highlight the family-friendly atmosphere, noting that their children now enjoy going to the dentist, and highly recommend the office.

However, another review details a negative experience concerning insurance and billing. According to this review, during a procedure, the staff informed the patient's daughter that her insurance was not accepted. The reviewer alleges that the daughter was pressured into proceeding with a cleaning and was later charged full price without a check-up being completed. Furthermore, the reviewer states that when they inquired about a concession for the confusion, they were met with rude and accusatory responses. This review raises concerns about transparency regarding insurance coverage and customer service in resolving billing issues.

Prospective patients should consider both positive and negative feedback when evaluating Downers Grove Smiles for their dental care needs. It may be beneficial to verify insurance policies and billing procedures directly with the clinic before undergoing any treatments.

Downers Grove Smiles

5145 Washington St, Downers Grove, IL 60515, USA