Destiny Dental - Hammond

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Welcome to Destiny Dental - Hammond, located at 1738 165th St in Hammond, Indiana. While Theme Park Directory primarily focuses on providing our Singapore-based users with information on leisure and entertainment options, we also recognize that our diverse audience may have connections and interests in various locations around the world, including the need for reliable healthcare information. For those with ties to the Hammond, IN area seeking a local dentist, we are providing an introduction to Destiny Dental - Hammond based on recent customer reviews, which present a mixed picture of patient experiences.

One patient reported a negative experience following an initial positive visit. They stated their "first visit was great" but the "second visit a little attitude." This patient claimed the office said they would call back to schedule an appointment but had not done so after a month. Upon calling the office, they encountered a staff member who "wanted to argue" that the computer had called, insisting on the accuracy of their automated system despite the patient's check of their caller ID showing no missed calls. This experience led the patient to conclude, "I do not recommend this place."

Conversely, another patient shared a positive first impression: "First time coming to this clinic, the desk staff was amazing services, efficient and well explained, the Doctor and her assistant was team work and they work extremely good, and the person who done my X-Rays she was patient with my self was working fast and she sen work hard to give best service, thank you !" This reviewer specifically praised the desk staff, the doctor and assistant's teamwork, and the X-Ray technician's patience and efficiency. Their only suggestion for improvement was the provision of glasses during cleaning and polishing for patient comfort. Overall, this patient stated, "Other than I recommend this clinic !"

Based on these reviews, Destiny Dental - Hammond appears to have the potential for positive patient experiences, particularly regarding the friendliness and efficiency of some staff members and the teamwork of the clinical staff. However, there are also concerns raised about customer service issues, specifically regarding appointment scheduling and the handling of perceived discrepancies in communication.

Key features of Destiny Dental - Hammond, as indicated by patient reviews, include:

• Potentially Amazing, Efficient, and Well-Explained Services (Desk Staff - according to one review): Suggesting a positive initial interaction.
• Good Teamwork Between Doctor and Assistant (according to one review): Indicating efficient clinical care.
• Patient and Hard-Working X-Ray Technician (according to one review): Contributing to a positive diagnostic experience.
• Suggestion for Improved Comfort: One patient recommended providing glasses during cleaning and polishing.
• Report of "Attitude" and Argumentative Behavior (according to one review): Raising concerns about customer service.
• Failure to Follow Through on Promised Callback (according to one review): Indicating potential issues with appointment scheduling and communication.
• Reliance on Automated System Over Patient Confirmation (according to one review): Suggesting a rigid approach to communication issues.

Currently, the provided information does not include specific details about the environment of the practice beyond being a "clinic," a comprehensive list of all dental services offered by Destiny Dental - Hammond, or any specific promotional information. The available reviews present a mixed perspective, highlighting both positive aspects of the staff and clinical care, as well as significant concerns regarding customer service and communication. For our Singapore community with connections to Hammond, it may be prudent to consider these varied experiences when making decisions about dental care at this location. Destiny Dental - Hammond can be contacted at (219) 844-8000 or +1 219-844-8000, and their address is 1738 165th St, Hammond, IN 46320, USA.

Destiny Dental - Hammond

1738 165th St, Hammond, IN 46320, USA