Dental Zone Mountain View: Mixed Reviews on Dental Services and Billing

Dental Zone Mountain View Introduce

Welcome to Dental Zone Mountain View, located in Mountain View, CA. As a featured listing in the Theme Park Directory, we aim to provide local users with information about dental services in their area. Dental Zone Mountain View has received mixed reviews, with some patients praising the convenience and friendly staff, while others express concerns about billing practices and transparency.

Dental Zone Mountain View is located at 327 Moffett Blvd # A, Mountain View, CA 94043, USA. You can contact them by phone at (650) 858-2028 or mobile at +1 650-858-2028.

One reviewer reported significant concerns regarding billing practices, stating, "In my last visit, we had an agreement that I would pay out of pocket and not get my insurance involved. However, not only did they charge my credit card, but they also charged my insurance an absurd amount, fabricating a reason to max insurance pay. Luckily I reviewed the EOB doc provided by my insurance which prompted me to call and square out “most” of the overcharge. I’m super disappointed with this practice as I went there for a span of 2 years to deal with serious dental issues I was experiencing at the time. I originally didn’t have insurance so I paid them a lot of money out of pocket. I was new to the area and desperate to get treated so I didn’t question anything. I recently moved cities and needed to find a new dentist + specialist whose service and prices have helped me realize that I was being price gouged by dental zone. I would have expected a lot more honesty and compassion, particularly for the pain and anxiety I’ve dealt with. I was so loyal to them too, recommending others to go there." This testimonial raises serious concerns about billing transparency and potential overcharging.

Conversely, another reviewer praised the convenience and friendly staff, stating, "This is such a good dentist! I find the location and parking to be extremely convenient, the entire staff is really friendly and goes above and beyond, the cleanings are quick but effective, and the best part is they can coordinate logistics over text - as someone who hates picking up the phone, it’s really nice that I can make or reschedule appointments via text! Can’t recommend Dental Zone more!" This review highlights the practice's convenient location, friendly staff, and effective communication methods.

The reviews present a mixed picture of Dental Zone Mountain View. While the practice is praised for its convenience and friendly staff, concerns have been raised about billing transparency and potential overcharging. Potential patients should consider these mixed reviews and be aware of the potential for varying experiences. It is recommended to discuss any concerns about billing and insurance directly with the office.