Dental Health Care Associates

Welcome to the local introduction of Dental Health Care Associates, a Dental Clinic located at 1580 McDaniel Dr, West Chester, PA 19380, USA. They can be contacted at phone number (610) 431-3310 or mobile phone +1 610-431-3310.

Based on online reviews, Dental Health Care Associates presents a mixed picture of patient experiences. One new patient reported a positive initial interaction, highlighting the clinic's ability to accommodate a same-day cleaning appointment. This reviewer praised the "very friendly" staff and described the hygienist as "incredibly thorough and knowledgeable." The availability of evening hours was also noted as a significant convenience for those working during the day, and the patient expressed excitement about finding a great dentist on their first try.

However, another detailed review describes a significantly negative experience spanning several months. This patient underwent a treatment plan that included Invisalign, dental bridges for the upper mouth, and partial dentures for the lower mouth. A key point of concern was the patient's explicit request for metal-free lower partial dentures due to cosmetic reasons, which was initially acknowledged by the dentist. Despite this, the delivered partial dentures contained metal, leading to immediate dissatisfaction. While the doctor suggested trying them at home, the patient ultimately returned the metal partials and desired a non-metal alternative.

The negative review further details a billing dispute that arose after the return of the metal partials. The patient received a bill for $735.80, which the office claimed was not covered by insurance. The patient argued against the charge, asserting their right to choose treatment and the fact that the provided partials did not meet their agreed-upon specifications. The review describes argumentative behavior from the staff, including a staff member named Sharon, and a lack of resolution despite the patient's attempts to communicate their concerns. While the bill was eventually waived after the patient mentioned reporting the issue to the BBB, the overall experience was marked by disappointment, a perceived lack of professionalism and respect for patient preferences, and issues with transparent communication regarding treatment options and billing.

Based on this information, Dental Health Care Associates appears to offer a range of dental services, including general cleanings, Invisalign, dental bridges, and dentures. A potential feature is their accommodating scheduling, including evening hours. However, prospective patients should be aware of the reported issues concerning communication regarding treatment preferences and potential billing discrepancies. It is advisable to have clear and documented agreements on treatment plans and associated costs before proceeding with any dental work at this clinic.

Dental Health Care Associates

1580 McDaniel Dr, West Chester, PA 19380, USA