Darin Kotil

While Theme Park Directory primarily serves users in US with information on local attractions, we also understand that our users may have connections or interests in services located elsewhere. Darin Kotil is a dentist located at 14450 Eagle Run Dr Ste 290, Omaha, NE 68116, USA, practicing at Smile Academy. It is important to note that the single available review focuses solely on the experience with the office staff and does not comment on Dr. Kotil's dental skills or service.

According to the review, the patient's child was referred for a procedure that Smile Academy could not accommodate in their own facility, requiring involvement from Children's Hospital. The process of obtaining insurance pre-approval, involving both dental and medical insurance providers and two separate care providers, was reportedly difficult. The reviewer, a first-time parent navigating this process, had questions but found the office staff to be "so condescending and unempathetic." When inquiring about the staff's apparent frustration, they were allegedly told that the surgery would be cancelled, and the staff hung up on them, which the reviewer found "so rude" as they had not mentioned cancelling the surgery.

Upon calling back, the staff reportedly stated that due to a high number of patients waiting for procedures, they could choose whether or not to proceed with this patient. Due to time constraints before upcoming travel, the reviewer chose to remain on the schedule but indicated their intention to change their child's dentist the following year due to this negative experience with the office staff.

Based solely on this available review, potential patients considering Darin Kotil at Smile Academy should be aware of the reported difficulties and negative interactions with the office staff. While there is no information provided about Dr. Kotil's environment, services, features, or any promotional information, the experience with the administrative aspect of the practice appears to be a significant concern for at least one patient. Individuals may wish to inquire further about the office's administrative processes and staff interactions before making a decision. Contact Darin Kotil's office at (402) 964-9009 or +1 402-964-9009 for more information.

Darin Kotil

14450 Eagle Run Dr Ste 290, Omaha, NE 68116, USA