Caton Crossing Dental Care

Caton Crossing Dental Care Introduce

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Welcome to Caton Crossing Dental Care, located in Plainfield, Illinois. As part of the Theme Park Directory, we are providing information about this dental practice. Dr. Barakat and his team offer dental care to the Plainfield community.

Patient reviews present a mixed experience. One patient praised Dr. Barakat for his warm and diligent approach, stating, "Dr. Barakat is a warm and diligent Dentist that really took his time and discussed the options of my care with me. I have never felt rushed or like a number to him and his staff. Him and his team are kind and professional without being cold. I would highly recommend their care for you and your family." This highlights Dr. Barakat's patient-centered approach and the kind, professional demeanor of the staff.

However, another patient reported a significantly negative experience regarding appointment scheduling and punctuality. "A very frustrating and underwhelming first (and last) appointment. I was told I was scheduled for a 9am appointment. When I showed up at 855am, the doors were still locked, and no one was on site. Finally, someone showed up at 905am to let myself and another waiting patient in. The girl had to unlock the doors, turn off the alarm system, turn on all the lights, etc. She addressed the man first and then asked if I had an appointment. I had set something up a week and a half ago, but apparently, they never scheduled it (even though the email correspondence said otherwise). The doctor strolled in at 915am, so even if my appointment was correclty scheduled, I would have already been waiting at least 20 minutes. I spent almost 2 hours in that office. My time is just as valuable as anyone else's. If there is a mix-up, you need to communicate with your patients." This review points to significant issues with appointment scheduling, punctuality, and communication.

Based on these reviews, potential patients should be aware of both the positive aspects of Dr. Barakat's patient care and the reported issues with appointment management.

Key points from the reviews include:

Dr. Barakat's Warm and Diligent Approach: Ensures patient-centered care and thorough discussions.
Kind and Professional Staff: Ensures a friendly and competent environment.
Potential Appointment Scheduling Issues: Highlights possible problems with punctuality and communication.

Caton Crossing Dental Care is located at 2318 Illinois Rte 59, Plainfield, IL 60586, USA. For appointments or inquiries, please contact them at (815) 254-8550 or +1 815-254-8550.

Prospective patients are encouraged to consider both the positive and negative reviews when deciding whether to seek care at this practice.