Aspen Dental - Orlando, FL

Welcome to Aspen Dental - Orlando, FL, a Dental Clinic located at 1100 N Alafaya Trail STE 160 in Orlando, Florida. You can contact us at (407) 277-7773 or +1 407-277-7773. Aspen Dental is a nationwide dental service organization.

Patient reviews for the Aspen Dental location in Orlando present a mixed picture of the patient experience. One reviewer strongly advises others to "Run FAR away from Aspen Dental," citing "an absolute billing nightmare" and alleging attempts to cheat them out of hundreds of dollars. This patient detailed an ongoing issue since August 2023 regarding cleanings for themselves, their husband, and daughter. They claim Aspen Dental falsely stated they had no insurance at the time of service. Despite numerous in-person and phone attempts, the insurance claims for the husband and daughter were reportedly still not correctly submitted as of late May 2024, nearly five months after the initial services, even though all three share the same insurance. Additionally, the reviewer's daughter received a bill for $1,126.54 for a "Motto Complete Pkg" after a follow-up appointment related to an Invisalign/Motto package that was fully paid for in January 2023. The reviewer reported spending hours on the phone and taking extensive notes trying to resolve these billing errors.

Adding to the negative feedback, the same reviewer alleges that Aspen Dental forces fluoride treatments on patients without offering an option and then charges $50 per treatment, as it is not covered by insurance.

In stark contrast, another patient shared a positive experience, describing the staff as "all so nice," "very efficient," and "thorough." This reviewer felt that "a lot got done" during their visit and that the staff "made it fun." They specifically appreciated Jonathan for helping them understand the financial aspects and stated they looked forward to their next appointment.

Based on these reviews, Aspen Dental in Orlando appears to have significant issues with billing and potentially questionable practices regarding fluoride treatments, which have led to at least one severely negative patient experience. However, another patient reported a positive interaction with a nice and efficient staff and appreciated the financial guidance provided. Local users considering Aspen Dental should be aware of the reported billing problems and the alleged practice of automatically administering and charging for fluoride treatments. It may be prudent to carefully review all billing information and discuss all proposed treatments and their associated costs upfront. The contrasting positive feedback suggests that some patients may have satisfactory experiences with the clinical aspects of the care provided.

Aspen Dental - Orlando, FL

1100 N Alafaya Trail STE 160, Orlando, FL 32828, USA