Arcadia Dental Group: Mixed Reviews on Patient Experience

Arcadia Dental Group Introduce

Welcome to Arcadia Dental Group, located in Arcadia, CA. As a featured listing in the Theme Park Directory, we aim to provide local users with information about dental services in their area. Arcadia Dental Group has received mixed reviews, with positive feedback regarding Dr. Moreno and Hygienist Rose, but negative feedback concerning staff sensitivity and patient care.

Arcadia Dental Group is located at 111 Live Oak Ave, Arcadia, CA 91006, USA. You can contact them by phone at (626) 445-1181 or mobile at +1 626-445-1181.

One reviewer expressed high satisfaction with Dr. Moreno and Hygienist Rose, stating, "I felt very lucky to have Dr. Moreno as my Dentist and Rose as my dental hygienist. My Rating Here is exclusive for Dr. Moreno and Hygienist Rose ONLY. Days ago I visited this clinic for teeth fillings. Dr. Moreno is kind, skillful and professional. He listened to me patently about my concerns. Then he started to check my teeth and make sure that he got the right ones for fillings. During the process, he carefully processed it and I never felt any discomforts. After completing the fillings, he wanted me to bite to ensure that my bites fit perfectly. Yes, they did. As for Rose, I want to thank Rose (the dental hygienist) for her hard work. She is always as good, kind and professional as she could be. I am very thankful to her care!" This testimonial highlights the positive experiences with specific staff members, particularly regarding their skill and patient care.

However, another reviewer expressed significant dissatisfaction with the lack of empathy and professionalism from other staff members, stating, "Office staff are very nice, Dr Armand was nice at first, but I am extremely nervous about the dentist and they knew this and they were not empathetic at all. The assistant Kevin was very rude and argued with me because I had my headphones in which was recommended by the X-ray technician! I had to get oral surgery and that was very hard for me to the point I keep rescheduling because I was so nervous. I almost walked out this morning because I was so scared! And the way I was treated by the assistant was not necessary! The Dr. was trying not to be rude but he was slightly because they were both irritated by me being nervous and asking ?’s. They both need sensitivity training as far as I’m concerned!" This review highlights concerns about the practice's handling of anxious patients and the unprofessional behavior of some staff members.

The reviews present a mixed picture of Arcadia Dental Group. While some patients have positive experiences with specific staff members, others have raised concerns about the lack of empathy and professionalism from other staff members, particularly when dealing with anxious patients. Potential patients should be aware of these mixed reviews and consider their individual needs and priorities when seeking care at Arcadia Dental Group.