A2Z Dental Care

Welcome to A2Z Dental Care, located at 255 N Main St, Manville, NJ 08835, USA. As a local dental clinic, they aim to provide dental services to the Manville community.

One patient described the facility as peaceful and calm and praised Dr. Binita for taking personal interest and attention to their case. They found her approach to be very diligent and transparent, resulting in good care and a strong recommendation for the practice.

However, another patient reported a severely negative experience when attempting to make an initial appointment. This review details an encounter with a phone representative described as unprofessional, rude, and uneducated. The issue reportedly involved confusion regarding insurance verification (HMO) and a perceived unwillingness to accept new patients not immediately found in the system. The reviewer also claimed to have spoken with someone identifying themselves as the office manager ("Madelyn") but was unsatisfied with the interaction, leading them to decide against pursuing care at this facility. This review strongly urges others to avoid the clinic due to the initial negative phone experience.

A subsequent response from the initial negative reviewer indicates dissatisfaction with the clinic's reaction to their feedback, claiming a lack of acknowledgment of the reported mistreatment by staff over the phone. The reviewer reiterated their warning against visiting the facility, emphasizing the importance of patient care and suggesting the owner implement measures such as recording calls for staff coaching.

Based on the limited information, A2Z Dental Care, under the care of Dr. Binita, may offer diligent and transparent dental services in a calm environment. However, potential patients should be aware of serious allegations regarding unprofessional and rude behavior from the phone staff and reported issues with handling new patients with HMO insurance, as well as concerns about the clinic's responsiveness to patient complaints about staff conduct. There is no promotional information available at this time. Local users are encouraged to contact A2Z Dental Care directly at (908) 526-2224 or +1 908-526-2224 for more information and to consider the contrasting experiences reported in the available reviews.

A2Z Dental Care

255 N Main St, Manville, NJ 08835, USA