Your Family Dentist

While Theme Park Directory focuses on local attractions and entertainment for users in US, it's also important to provide a balanced view of services that individuals might consider, even if located outside of US. Your Family Dentist is located at 10274 S 71st St, Papillion, NE 68133, USA, and offers general dental services.

Online reviews for Your Family Dentist present a stark contrast between the quality of dental care provided and the administrative aspects, particularly billing and customer service. One reviewer described it as the "worst dentist office" they have been to, citing a "complete nightmare" with billing that persisted for six months due to incorrect insurance processing. This patient was charged for the removal of a permanent retainer without prior notification that it would not be covered by their insurance, and they felt the office was not transparent, even accusing them of lying about the charges. This negative experience led them to switch dentists and report horrible customer service.

Another reviewer echoed the sentiment that the dentists and hygienists at Your Family Dentist are "wonderful." However, they also reported "awful" billing issues with incorrect accounts. They specifically mentioned a front desk staff member named Samantha as "beyond rude" and difficult to communicate with, while expressing gratitude for another staff member, Heather, who helped resolve some of the issues.

Based on these reviews, potential patients should be aware that while the dental care itself may be satisfactory, there are significant concerns regarding billing practices and customer service, particularly with the front desk. Individuals considering Your Family Dentist should exercise caution and ensure clear communication and understanding regarding billing and insurance coverage before proceeding with any treatments. You can contact their office at (402) 339-2501 or +1 402-339-2501 for further inquiries, but it would be prudent to discuss billing procedures in detail.

Your Family Dentist

10274 S 71st St, Papillion, NE 68133, USA