Western Dental & Orthodontics

Welcome to Western Dental & Orthodontics, a Dental Clinic located at 740 S Indian Hill Blvd in Claremont, California, offering both general dentistry and orthodontic services. Patient reviews indicate a generally positive experience with the staff but highlight some concerns regarding appointment scheduling and record accuracy.

One patient expressed overall satisfaction with the staff at Western Dental, specifically mentioning their happiness with a top partial denture they received. They are currently awaiting approval for their bottom partials and appreciate the clinic's assistance in this process, expressing hope to smile again after a long wait.

Another reviewer specifically praised the x-ray technician, Leondrea, for her kindness and welcoming attitude. They appreciated her clear explanations of the procedures and her efforts to ensure their comfort during the visit.

However, a different patient shared an experience of inconvenience related to appointment scheduling and insurance. They had an appointment scheduled five months prior that was canceled by the office, stating they weren’t due for one. When they made a subsequent appointment, the same issue was mentioned, raising doubts about the accuracy of the clinic's records. This cancellation potentially led to a financial inconvenience, as the patient's Med-Cal insurance was active during the initial appointment time in November but had apparently lapsed by the time of the later appointment. The patient was not informed of the insurance issue before arriving and had to pay out-of-pocket. They felt it would have been better to know beforehand to avoid the trip or resolve the insurance issue. This patient believes that if their initial appointment hadn't been canceled, the insurance matter would have been resolved, avoiding the unexpected cost.

Despite this issue, the patient noted that the staff they interacted with were generally friendly and kind. Their main concern was with the accuracy and timeliness of the clinic's records, wishing they were more up-to-date to save patients time and potential inconvenience.

In conclusion, Western Dental & Orthodontics in Claremont appears to have a friendly and kind staff, including commendable individuals like the x-ray technician Leondrea. However, potential patients should be aware of reported issues regarding appointment cancellations and the accuracy of patient records, which may lead to inconvenience and unexpected financial implications related to insurance coverage. While some patients are satisfied with the dental work, such as partial dentures, it's advisable to confirm appointment details and insurance status thoroughly with the clinic. The reviews do not provide specific details about the clinic's environment or a comprehensive list of all services offered.

Western Dental & Orthodontics

740 S Indian Hill Blvd, Claremont, CA 91711, USA