Western Dental Co

Please Note: The following information is about Western Dental Co, a dental clinic located in Vancouver, Washington, USA. This information is provided for users who may be interested in dental services in that specific location. This information is not relevant for users in Singapore looking for local dental clinics.

Western Dental Co is located at 3606 Main St # 103L, Vancouver, WA 98663, USA. They can be contacted via phone at (360) 696-2448 or mobile phone at +1 360-696-2448. Online reviews present overwhelmingly negative feedback regarding customer service and the quality of dental care provided.

Platform Category: Dental Clinic

Introducing Western Dental Co, a dental clinic in Vancouver, Washington, USA. Based on recent customer reviews, there are significant concerns regarding the operations and patient care at this facility. Multiple reviewers report substantial difficulties with customer service, including very long wait times when calling, being repeatedly transferred between departments without resolution, and encountering staff members with limited English proficiency, leading to considerable frustration. In terms of dental work, there are strong cautions against seeking extensive procedures at this clinic, with one reviewer suggesting it is a "massive corporate run company, only interested in profits" and advising patients to seek professional dentists or orthodontists for significant work. The experience with dentists is described as questionable, with one patient claiming their jaw infection worsened after receiving treatment. Allegations of the company shredding patient records after three years are also mentioned. Further negative feedback includes reports of "horrible healthcare," extremely long wait times for appointments (up to four months), and issues with orthodontic treatment, such as braces falling off while the necessity of braces is still under review. One reviewer went as far as to say that this company possibly has the "worst dental care I have ever heard of or experienced," with a primary focus on making money over providing adequate care. Another reviewer expressed a strong preference for their previous dental provider and stated that their experience with Western Dental Co has made them believe in government healthcare.

Environment:

• Reports of poor customer service interactions.
• Concerns about a corporate focus on profits over patient care.
• Allegations of questionable dentist experience.

Services:

• General dentistry services (implied).
• Orthodontic services, including braces (mentioned with negative feedback).
• Treatment for infections (mentioned with a negative outcome).

Features:

• Operates as a large, corporate-run company (according to a reviewer).
• Allegedly has issues with customer service, including long hold times and language barriers.
• Experience of dentists is questioned by reviewers.
• Reportedly shreds patient records after three years.
• Accusations of prioritizing profit over patient care.
• Long wait times for appointments reported.
• Issues with the quality and effectiveness of orthodontic treatment mentioned.
• Overall dental care described as potentially very poor.

Promotional Information:

We strive to provide comprehensive dental services at Western Dental Co in Vancouver, WA, USA. Please contact us at (360) 696-2448 to learn more about our offerings. We are located at 3606 Main St # 103L and are here to serve the Vancouver community with a range of dental care options.

Customer Feedback Summary:

• Very long hold times when calling.
• Poor and frustrating customer service with call transfers and language barriers.
• Concerns about prioritizing profits over quality dental work due to the corporate structure.
• Questionable experience and competence of dentists reported.
• Allegation of jaw infection worsening after treatment.
• Reportedly shreds patient records after three years.
• Horrible healthcare experience reported.
• Long wait times for appointments (up to 4 months).
• Issues with braces falling off and delays in orthodontic care.
• Described as possibly the worst dental care experienced, focused on making money over providing care.
• Negative comparison to previous dental provider, leading to a belief in government healthcare by one reviewer.

Western Dental Co

3606 Main St # 103L, Vancouver, WA 98663, USA