Western Dental Center: Nguyen Lehoa DDS

Please Note: The following information is about Western Dental Center: Nguyen Lehoa DDS, located in Redwood City, California, USA. This information is provided for users who may be interested in dental services in that specific location. This is not relevant for users in Singapore looking for local dental clinics.

Western Dental Center: Nguyen Lehoa DDS is a dental clinic located at 975 Veterans Blvd, Redwood City, CA 94063, USA. They can be contacted via phone at (650) 365-8900 or mobile phone at +1 650-365-8900. Online reviews express serious concerns regarding the treatment of patients with government insurance and excessively long wait times for appointments.

Platform Category: Dental Clinic

Introducing Western Dental Center: Nguyen Lehoa DDS in Redwood City, California, USA. Online reviews paint a concerning picture of patient experiences at this clinic. One patient with government insurance stated, "This is the place when your insurance is only government insurance they will treat you like ur nobody, they gonna make you feel that ur treatment is free and you don’t have the right to complain. They also gonna make you wait minimum 2-3 hours for ur treatment 1 time i have to wait 5hrs. When I complained this to the Medical they followed up but still nothing happens because you are nobody." This review indicates potential issues with the treatment and respect shown to patients with specific types of insurance, as well as extremely long and unpredictable wait times.

Another patient reported a significant scheduling issue, stating, "had an appointment at 12 and by 2:30 they still didn't call me back, was told the dentist was behind and asked how much longer it would be and got told it would be a while, so canceled everything, don't go here." This review highlights severe delays in appointments and a lack of clear communication regarding wait times, leading to a patient canceling their appointment and advising others to avoid the clinic.

Environment:

• Based on the reviews, there is no positive information available regarding the clinic's environment. The focus of the feedback is on negative experiences related to treatment and wait times.

Services:

• Provides dental services, but the quality of service and the patient experience appear to be significant concerns based on the provided reviews, particularly for patients with government insurance and those facing long delays.

Features:

• One significant negative feature highlighted is the reported poor treatment of patients with government insurance, where they are allegedly made to feel unimportant and without the right to complain.
• Another major issue is the extremely long and unpredictable wait times for appointments, with waits ranging from 2 to 5 hours reported.
• Communication regarding appointment delays appears to be poor, leading to patient frustration and cancellation.

Promotional Information:

Western Dental Center: Nguyen Lehoa DDS in Redwood City, CA, offers dental services at 975 Veterans Blvd. We strive to provide quality dental care. For appointments and inquiries, please contact us at (650) 365-8900.

Customer Feedback Summary:

• Patients with government insurance report being treated poorly and made to feel unimportant.
• Extremely long wait times for appointments (2-5 hours) are reported.
• Poor communication regarding appointment delays has led to cancellations.
• One reviewer explicitly advises others not to go to this clinic.

Western Dental Center: Nguyen Lehoa DDS

975 Veterans Blvd, Redwood City, CA 94063, USA