Vital Smiles

Welcome to Vital Smiles, a Dental Clinic located at 6000 Singleton Rd #315 in Norcross, Georgia. We aim to provide dental care for families and children in the area.

Based on recent customer reviews, experiences at Vital Smiles appear to be mixed. One reviewer appreciated the ability to get an early appointment due to weather conditions. However, they also reported a significant wait time and confusion regarding scheduling a follow-up appointment due to internal staff communication issues. While the dental assistant eventually confirmed the child's teeth were healthy, the reviewer noted a lack of apology for the delay and mentioned this was an unusual occurrence after several years of being a patient, possibly due to staff changes affecting customer service.

Another long-term patient of 18 years, with four children also being patients, expressed concerns about a perceived decline in the office's quality. They mentioned a lack of amenities for children beyond a TV, consistently unclean restrooms, and long waiting times of 40 minutes to an hour before appointments. This reviewer also reported issues with appointments being canceled for non-confirmation, even when reminders were sent to the wrong phone number. Furthermore, they raised concerns about referrals to specialists who may not accept their insurance, contrasting this with their experience working in a dental office where visits should be "carefree."

Given these recent reviews, it appears that while some aspects like appointment flexibility may be positive, there are concerns regarding waiting times, office environment, staff communication, and administrative processes. Potential patients, especially families with children, may want to consider these points when choosing Vital Smiles for their dental care. No information regarding specific services or current promotions is available in these reviews.

For inquiries or to schedule an appointment, please contact Vital Smiles at (770) 248-9059 or +1 770-248-9059.

Vital Smiles

6000 Singleton Rd #315, Norcross, GA 30093, USA