Turk Albert DDS

Welcome to the dental practice of Turk Albert DDS, located at 127 Wilmington West Chester Pike in Chadds Ford, Pennsylvania. You can reach us at (610) 459-9102 or +1 610-459-9102. We aim to provide dental services to the Chadds Ford community.

Patient reviews regarding Turk Albert DDS highlight significant issues with initial customer service and accessibility. One potential patient expressed frustration with the clinic's phone answering practices, stating they "couldn't even schedule a appointment to get my teeth cleaned because they hardly ever answer the phone." When they did manage to speak with a receptionist, they were promised a callback after the receptionist needed to check something, but this callback never occurred. Consequently, this individual booked their cleaning with a different dental office.

Another new patient shared a highly negative experience during the appointment booking process. They reported being hung up on twice by a receptionist who sounded of Asian descent when they did not have their dental insurance information readily available. The first instance occurred when they initially called, and the second when they called back with the name of their insurance company, hoping the receptionist could retrieve the necessary details. The receptionist's response was to call back only when the insurance information was found. This initial interaction left the patient with a strong desire to seek dental care elsewhere, emphasizing that "Customer service is VERY important because it gives the customer an impression of the service they’re going to receive." While they had an appointment scheduled, they indicated they might still choose to go to a different dental provider based on this poor first impression.

Based on these reviews, local users in Chadds Ford considering Turk Albert DDS should be aware of potential difficulties in contacting the office by phone and reported instances of unprofessional customer service during the initial appointment booking process. While there is no information provided about the quality of dental work itself, these initial experiences have negatively impacted potential patients' willingness to engage with the practice.

Turk Albert DDS

127 Wilmington West Chester Pike, Chadds Ford, PA 19317, USA