Thomas A. Robinson D.M.D.

Please Note: The following information is about Thomas A. Robinson D.M.D., located in Smithtown, New York, USA. This information is not relevant for users in US looking for a 'Theme Park Directory' or local dental services.

Thomas A. Robinson D.M.D. practices at 319 Middle Country Rd #2, Smithtown, NY 11787, USA. They can be contacted via phone at (631) 265-8606 or mobile phone at +1 631-265-8606. Online reviews present contrasting experiences, with one highlighting a long-term positive relationship and another detailing a negative encounter regarding the office's policy towards late arrivals and perceived lack of compassion for a disabled patient.

Platform Category: Theme Park Directory (Irrelevant Category - This is a Dentist in the USA)

This information pertains to a dental practice by Thomas A. Robinson D.M.D. in Smithtown, New York, USA. It is not related to theme parks or a theme park directory. However, the provided reviews offer different perspectives on this dentist. One long-term patient and their spouse have been visiting Dr. Robinson for nearly 25 years and report consistently enjoying their visits, describing him as super friendly, down to earth, and a great dentist. In contrast, another patient, who uses a wheelchair and experiences mobility challenges, recounts a negative experience. This patient, who was in pain and waited a week for an appointment, arrived less than 15 minutes late due to construction and the slow speed of their motorized wheelchair. They were reportedly turned away by the receptionist despite pleading their case. Upon calling Dr. Robinson, the patient was told that he did not care about their disability and that being late would result in being turned away. The reviewer expressed shock and disappointment at this perceived lack of compassion and inflexibility towards a disabled patient with transportation limitations. They felt the receptionist was allowed to dictate policy without exceptions. While acknowledging the professional treatment received during a prior visit, this patient's overall experience was negative, leading them to no longer recommend Dr. Robinson.

Environment:

One long-term patient implies a pleasant environment contributing to enjoyable visits. However, the other review focuses on policy and communication rather than the physical environment of the office.

Services:

• General dentistry (implied by D.M.D.).

Features:

• Described as super friendly and down to earth by a long-term patient.
• Considered a great dentist by a long-term patient.
• Reported as providing professional treatment by one patient.
• Strict policy regarding late arrivals, with no exceptions reported for a disabled patient facing transportation challenges.
• Perceived lack of compassion and inflexibility towards a disabled patient by one reviewer.
• Receptionist reported to have the authority to turn away late patients.

Promotional Information:

For those in the Smithtown, NY, USA area seeking a dentist, Thomas A. Robinson D.M.D. is described as friendly and a great dentist by a long-term patient. However, potential patients should be aware of a reported strict policy regarding lateness, with one disabled patient recounting a negative experience due to this policy and a perceived lack of compassion. Contact the office at (631) 265-8606 for information on their policies and services.

Customer Feedback Summary:

• One long-term patient describes Dr. Robinson as friendly and a great dentist, leading to enjoyable visits.
• Another patient reported professional treatment but a negative experience due to a strict late policy and perceived lack of compassion for a disabled patient's transportation challenges.
• The office has a strict policy regarding late arrivals, reportedly without exceptions.

Thomas A. Robinson D.M.D.

319 Middle Country Rd #2, Smithtown, NY 11787, USA