The New Pediatric Dental Care of Greater Orlando Inc: Experienced Care Praised, Receptionist Policy Questioned

The New Pediatric Dental Care of Greater Orlando Inc Introduce

Welcome to The New Pediatric Dental Care of Greater Orlando Inc, a Dental Clinic located at 11309 Lake Underhill Rd Suite103 in Orlando, Florida. You can contact us at (407) 208-0288 or +1 407-208-0288. We specialize in providing dental care for children in the Greater Orlando area.

Patient reviews offer contrasting perspectives on the services provided. One long-term patient recounts a positive experience spanning 22 years, expressing gratitude for the "superb service" received from the doctors, dentists, and nurses, specifically thanking Dr. Taylor and referring to them as providing great service to "the heroes who not always wear capes." This suggests a long-standing positive relationship and satisfaction with the care provided over many years.

However, another review presents a significant concern regarding the clinic's administrative policies. The parent of a special needs child reported that their son had a great experience with Dr. Taylor for two years. After moving away, they were called to schedule a cleaning and, upon mentioning the move, were asked if they wanted to deactivate the chart, to which they agreed, not realizing it was irreversible. Now willing to drive back to Dr. Taylor, the clinic reportedly refuses to reactivate the account, permanently dismissing the child as a patient despite it being less than a year since their last visit. The parent finds this "very strange" and questions whether it is due to their child having Down Syndrome or if it is a general clinic policy.

Based on these reviews, The New Pediatric Dental Care of Greater Orlando Inc, particularly under the care of Dr. Taylor, seems to have provided excellent pediatric dental service to some families over many years. However, there is a concerning report regarding inflexible administrative policies concerning returning patients, especially those with special needs, which led to a permanent dismissal from the practice. Local users considering this clinic should be aware of both the long-term positive experiences reported by one family and the rigid policy encountered by another when attempting to return after a temporary absence.

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The New Pediatric Dental Care of Greater Orlando Inc Location

The New Pediatric Dental Care of Greater Orlando Inc

11309 Lake Underhill Rd Suite103, Orlando, FL 32825, USA

The New Pediatric Dental Care of Greater Orlando Inc

11309 Lake Underhill Rd Suite103

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The New Pediatric Dental Care of Greater Orlando Inc Reviews

We have been faithful patients of the New Pediatric Dental Care family since our daughter was 5 years old. She is now 16, and we wouldn't trust anyone else with her dental care other than Dr. Lincoln Taylor and his knowledgeable staff. We are always greeted with smiling faces! Dr. Taylor and Ann are like extensions of our family; recalling conversations from 6 months ago ( previous visits) and getting to know us on a personal level. I only wish his practice included adults, so that i can come. :) I would highly recommend the top notch, right at home, professional services that you will receive from this business.
Nov 29, 2023 · Demetries McPherson
We have been faithful patients of the New Pediatric Dental Care family since our daughter was 5 years old. She is now 16, and we wouldn't trust anyone else with her dental care other than Dr. Lincoln Taylor and his knowledgeable staff. We are always greeted with smiling faces! Dr. Taylor and Ann are like extensions of our family; recalling conversations from 6 months ago ( previous visits) and getting to know us on a personal level. I only wish his practice included adults, so that i can come. :) I would highly recommend the top notch, right at home, professional services that you will receive from this business.
Nov 29, 2023 · Demetries McPherson
Hands down the BEST Pediatric dentist around!!My son was so feared of the dentist and I had searched and read reviews for weeks looking for a better dentist that would work with my son to conquer his fears, when I came across The new pediatric Dental care of greater Orlando!I am so happy I switched my two sons over to them. My son finally LOVES the dentist now!!After many appointments and the dentist being VERY patient with my son, showing him every tool and how it works he finally conquered a fear that we never thought he would. I am so grateful for the staff at this establishment! 10 STARS!
Aug 03, 2022 · Jessie Lee
Hands down the BEST Pediatric dentist around!!My son was so feared of the dentist and I had searched and read reviews for weeks looking for a better dentist that would work with my son to conquer his fears, when I came across The new pediatric Dental care of greater Orlando!I am so happy I switched my two sons over to them. My son finally LOVES the dentist now!!After many appointments and the dentist being VERY patient with my son, showing him every tool and how it works he finally conquered a fear that we never thought he would. I am so grateful for the staff at this establishment! 10 STARS!
Aug 03, 2022 · Jessie Lee
All 3 of my kids have been to Dr Taylor. My son 12 years ago was treated so kindly and with patients even when nervous and with anxiety. And I drive a hour one way to take my 3rd child to him after my older kids aged out of pediatric dental care. He and his staff are warm and caring and informative. When I needed to have my kids seen appointment times were always able to be seen in a week or little more. He was worth the first drive out, and continued to be worth the long drive for care of a great dentist for my kids.
Feb 13, 2024 · Danielle Deroisa
All 3 of my kids have been to Dr Taylor. My son 12 years ago was treated so kindly and with patients even when nervous and with anxiety. And I drive a hour one way to take my 3rd child to him after my older kids aged out of pediatric dental care. He and his staff are warm and caring and informative. When I needed to have my kids seen appointment times were always able to be seen in a week or little more. He was worth the first drive out, and continued to be worth the long drive for care of a great dentist for my kids.
Feb 13, 2024 · Danielle Deroisa