The Brooklyn Dental Center

Welcome to The Brooklyn Dental Center, a Dental Clinic located at 789 Flatbush Ave, Brooklyn, NY 11226, USA. You can contact them at (718) 693-5455 or +1 718-693-5455 for appointments and inquiries.

Based on recent online reviews, patients have reported contrasting experiences at The Brooklyn Dental Center. One patient who has visited multiple times expressed consistent satisfaction. They praised the punctuality of appointments, the fast, accurate, and professional staff, and the clean and welcoming environment. This patient also noted the wide variety of accepted insurance plans and commended the experienced front desk staff for going above and beyond. They described their dentist as wonderful and understanding, which helped them feel comfortable despite needing extensive dental work, and appreciated the reassurance that their issues would be resolved.

However, another patient reported a significantly negative experience. They described the facility as a "ran down shack" and very outdated. This patient claimed to have waited two hours for a cleaning that was never received. Upon inquiring about the wait time, they were informed by a pleasant front desk representative that there were several patients ahead due to the doctor scheduling many patients for different services simultaneously, despite there being only one doctor. The office layout was described as having three rooms where patients were called in groups of three to wait. This reviewer also noted the presence of a notary public business operating within the same office, which they found unprofessional and likened to an unconventional business combination. Frustrated by the long wait and the overall environment, this patient ultimately left without receiving treatment and expressed intentions to file a complaint with their insurance grievance department regarding potential billing issues.

Prospective patients should consider these differing recent experiences when evaluating The Brooklyn Dental Center. While some patients have found the staff and dental care to be satisfactory, others have raised concerns about the facility's environment, long waiting times, and the overall professionalism of the practice.

The Brooklyn Dental Center

789 Flatbush Ave, Brooklyn, NY 11226, USA