State Avenue Dental Office: Mixed Patient Experiences with Scheduling and Communication Concerns

State Avenue Dental Office Introduce

State Avenue Dental Office, located at 6708 State Ave, Kansas City, KS 66102, and reachable at (913) 299-8554, presents a complex picture of patient satisfaction. While some patients report positive experiences, others have encountered significant issues with scheduling and communication.

One patient's experience highlights substantial scheduling and communication problems. They detailed a frustrating process involving a consultation for wisdom teeth removal and a dental implant, which included a double-booked appointment, repeated requests for insurance information, and a last-minute cancellation. The patient felt the office prioritized other appointments and found the staff's handling of the situation unprofessional and disrespectful. The interaction with staff members like Angelica and Jose left the patient with a negative impression, leading them to cancel the appointment.

Conversely, another patient shared a positive experience, praising Gabby for her friendly and thorough dental cleaning. Dr. Chang was also commended for his honesty, caring nature, and professionalism. This patient found the overall staff to be excellent, indicating that positive experiences are possible at this office.

The reviews reveal a clear contrast in patient experiences, with strengths in individual staff interactions and weaknesses in administrative and communication aspects.

Key takeaways from patient reviews:

Positive experiences with Gabby for dental cleaning and Dr. Chang for his professional care.
Significant scheduling issues, including double bookings and last-minute cancellations.
Recurring problems with insurance information requests and poor communication.
Concerns about the office's prioritization of appointments and overall professionalism.
Frustration with staff handling of scheduling conflicts and insurance issues.

State Avenue Dental Office offers dental services in Kansas City, KS. Potential patients should consider the mixed reviews, particularly regarding scheduling and communication. While Dr. Chang and some staff members are praised, the office's administrative practices have caused significant frustration for some patients. It is recommended that potential patients communicate clearly with the office regarding scheduling and insurance policies to avoid potential issues.

It is important to note that State Avenue Dental Office is a medical service provider, and not related to the Theme Park Directory platform category. This introduction focuses solely on the dental services provided by State Avenue Dental Office based on the provided reviews.