Staley Smiles Dental Care

Welcome to Staley Smiles Dental Care, located at 9592 N McGee St, Kansas City, MO 64155, USA. You can contact their office at (816) 608-6905 or their mobile number +1 816-608-6905.

Staley Smiles Dental Care, under the care of Dr. Barton, has been serving the Kansas City community for over 10 years according to one long-term patient. This reviewer expressed great satisfaction with Dr. Barton, describing him as a wonderful dentist who genuinely cares about his patients and their experience during both routine cleanings and more involved dental work. They consistently found him and his staff to be professional and personable, always creating a welcoming atmosphere where patients feel well taken care of.

However, another recent patient reported a negative experience regarding the office's professionalism. This patient scheduled a procedure approximately two months in advance, which was the earliest available appointment. The week before their scheduled appointment, they were informed via text that the office had failed to send the necessary information to their insurance company in time for predetermination. This oversight could have potentially resulted in the patient having to pay over $1,500 upfront if the insurance response was not received before the appointment. When the patient suggested keeping the appointment and canceling if the predetermination didn't come through by the day before, they were told this was not possible due to a "pre procedure" form they had signed. The patient felt this was unfair and, upon being told the office needed to accommodate other patients, decided to cancel their appointment and seek dental care elsewhere. This was a particularly upsetting experience for this new patient.

Based on these reviews, experiences at Staley Smiles Dental Care appear to be varied. While Dr. Barton is highly praised for his patient care, professionalism, and the welcoming environment he and his long-term staff create, there are concerns raised about the office's administrative processes and communication, particularly regarding insurance pre-authorizations and appointment management for new patients. Information regarding the specific range of dental services offered, the clinic environment beyond staff interactions, and any current promotional offers is not detailed in these reviews. Local users considering Staley Smiles Dental Care may want to weigh both the positive feedback regarding Dr. Barton's care and the reported issues with administrative professionalism when making their decision.

Staley Smiles Dental Care

9592 N McGee St, Kansas City, MO 64155, USA