SnapCorrect

Please Note: The following information is about SnapCorrect, a dental aligner provider located in Vancouver, Washington, USA. This information is provided for users who may have used their services or are researching them in that specific location. This is not relevant for users in Singapore looking for local dental services.

SnapCorrect is located at 1111 NE 95th St, Vancouver, WA 98665, USA. They can be contacted via phone at (360) 244-4141 or mobile phone at +1 360-244-4141. Recent online reviews paint a concerning picture regarding their customer service and operational status.

Platform Category: Dental Clinic (Clear Aligners and Retainers)

Introducing SnapCorrect, a provider of clear aligners and retainers based in Vancouver, Washington, USA. One customer, who initially had a positive experience with their aligners in 2019, reported a significant decline in service quality since then. This customer has been attempting to order new retainers since December 2023 (as of October 2024) and has faced numerous obstacles, including being required to use a new impressions kit despite having ordered the same retainers for years. They described the customer service as poor, the product quality as "mid at best," and expressed disappointment with the lack of resolution regarding their situation, advising others to "save yourself." Another review suggests a potential shutdown of the business. This customer has been unable to order replacement retainers due to their emails bouncing back with a "550 error message" and no one answering the phone. Additionally, the website reportedly returns an "HTTP 500 error message" when attempting to log in. As a result, this customer's teeth have begun to shift back, and they feel that the $2,000 spent on the aligner treatment has been wasted.

Environment:

• Based on reviews, current customer service is reported as poor and unresponsive.
• Potential issues with their online platform (website login errors).
• Difficulties in contacting the company via phone and email suggest potential operational problems.

Services:

• Clear aligners (initial experience reported as good in 2019, but current product described as "mid at best").
• Retainers (significant issues reported with reordering, potentially due to operational problems).
• Impressions kits (required for retainers even for repeat customers).

Features:

• Previously offered clear aligner treatment.
• Experienced a decline in customer service quality.
• Currently facing potential operational issues, including unresponsive customer service channels and website problems.
• Difficulty in obtaining replacement retainers reported by multiple customers.
• May have potentially ceased business operations based on customer reports of communication failures.

Promotional Information:

SnapCorrect, located in Vancouver, WA, USA, previously offered clear aligner treatments. For inquiries regarding existing orders or services, please attempt to contact us at (360) 244-4141. However, please be aware of recent customer feedback indicating potential difficulties in reaching our customer service and potential issues with our operational status.

Customer Feedback Summary:

• Significant decline in customer service quality reported since 2019.
• Product quality described as "mid at best."
• Severe difficulties in ordering replacement retainers reported, including being required to use a new impressions kit.
• Potential business closure suggested by email bounces, unanswered phone calls, and website login errors.
• Customers unable to reach the company and obtain necessary replacement retainers.
• Negative impact on teeth alignment due to inability to get retainers.
• Overall disappointing experience reported, with one customer advising others to avoid SnapCorrect.

SnapCorrect

1111 NE 95th St, Vancouver, WA 98665, USA