Shoreline Medical and Dental Clinic (ICHS) - International Community Health Services

Considering Shoreline Medical and Dental Clinic (ICHS) - International Community Health Services, located at 16549 Aurora Ave N in Shoreline, Washington, for your pharmacy and dental needs? Please be aware that recent patient reviews raise significant concerns regarding the quality of service, communication, and administrative processes at this facility.

One patient reported multiple negative experiences, including receiving a follow-up call from a nurse practitioner who contradicted the advice of their ER surgeon regarding post-surgical medication. They also felt coerced into switching their PCP back to ICHS due to perceived billing implications, which their insurance later contradicted. This patient described feeling unsafe during an examination and expressed distrust of the staff due to these issues. Their attempts to redact paperwork were reportedly dismissed. Ultimately, this reviewer strongly advises against using this clinic, suggesting UW Medicine or Swedish as better alternatives.

Another patient detailed a frustrating appointment for abdominal and pelvic pain where their provider was switched without notification. The male doctor they saw allegedly tried to dismiss their concerns with a birth control prescription instead of conducting diagnostic tests. Subsequent referral issues led to a two-week delay in receiving the referrals by mail. One referral to a gastro facility resulted in billing errors due to a lack of an insurance coordinator, requiring significant time to resolve. This patient also suspected the initial doctor was dismissive of their abdominal pain. They faced further delays and complications in getting their referrals corrected and felt trapped within the clinic due to the referral system, expressing a desire to change providers but fearing further complications. This patient ultimately found quick and effective treatment at urgent care for a condition that ICHS had been unable to diagnose or treat for weeks.

Based on these recent reviews, Shoreline Medical and Dental Clinic (ICHS) appears to have significant issues with communication, administrative processes (particularly regarding referrals and billing), and potentially the quality of care provided by some staff members. Patients have reported feeling unsafe, dismissed, and frustrated by the lack of resolution to their health concerns. While this platform category is "Dental Clinic," the provided information and reviews focus heavily on medical service issues, which may also impact the pharmacy services if they are integrated within the same administrative and communication systems. Local users considering this facility for dental or pharmacy needs should be aware of these serious concerns raised by other patients. No information regarding the environment, specific services offered (beyond general medical and dental care implied by the name), features, or promotional information is available in these reviews. Given the negative feedback, it is strongly recommended to proceed with caution and perhaps consider alternative healthcare providers in the area.

Shoreline Medical and Dental Clinic (ICHS) - International Community Health Services

16549 Aurora Ave N, Shoreline, WA 98133, USA