Richard B. Higgs, DDS

Welcome to the dental practice of Richard B. Higgs, DDS, your local Dental Clinic situated at 3175 S Price Rd Ste 140 in Chandler, Arizona. You can reach us at (480) 812-2800 or +1 480-812-2800. We aim to provide dental care services to the Chandler community.

Customer reviews present contrasting perspectives on the services and practices of Richard B. Higgs, DDS. One long-term patient, who had been visiting with their daughter and adult son for years, reports a negative recent experience. They express concern that the practice, once perceived as family-oriented, has shifted its focus towards financial gain over patient care. This reviewer alleges that their son and daughter underwent X-rays and fluoride treatments without prior consultation or necessity, solely to increase charges. They also criticize the office manager/biller, Sandy, for failing to inform them that their new insurance was out-of-network, leading to an unexpected $300 payment despite a routine cleaning. This patient feels the quality of care for those who are not comfortable with dental visits has declined and states they will not return, believing it is "no longer a family practice."

Conversely, another patient offers a highly positive review. They state that the team at Richard B. Higgs, DDS is "truly amazing at what they do," with their resulting smile being the "proof" of their skill. This reviewer anticipates that others will have a similar positive outcome, promising a reason to smile. They describe the practice as a "great place" with "great people" and offer a strong recommendation.

Based on this conflicting feedback, Richard B. Higgs, DDS in Chandler is a Dental Clinic that has garnered both long-term loyalty and recent severe criticism regarding billing transparency and perceived prioritization of profit over patient care. While one patient attests to the amazing quality of work and a positive experience with great staff, another long-term patient strongly advises caution due to alleged unnecessary procedures and a lack of communication regarding insurance network status. Local users should consider these differing viewpoints when deciding on their dental care provider.

Richard B. Higgs, DDS

3175 S Price Rd Ste 140, Chandler, AZ 85248, USA