Refresh Dental Inc (Now AACI Dental) | Theme Park Directory (Dental Services)

Refresh Dental Inc Introduce

Welcome to the listing for Refresh Dental Inc, located at 266 N Jackson Ave #1 in San Jose, CA 95116, USA, on Theme Park Directory. Please note that according to a recent customer review, this dental practice has changed its name to AACI Dental. While San Jose, California, is not in the immediate vicinity of major New Jersey theme parks, dental services are a universally relevant offering. Based on available online reviews, patient experiences with this practice appear to be mixed, with significant concerns raised about the front office service following a staff change, while past dental care was viewed positively by some.

One former patient, who had been taking their children to Refresh Dental for two years, decided to switch dentists due to issues arising after a change in the front office receptionist. They described the initial receptionist as "good" with "no problems at all," but noted a decline in customer service after a new person took over. This new front office staff member was perceived as inexperienced and needing "lots of training." The reviewer recounted an instance where an appointment was booked for all their children for a cleaning without verifying the last cleaning date for one daughter, resulting in a wasted trip and early dismissal from school because the insurance would not cover a cleaning that soon. Additionally, the patient reported a canceled appointment that was not followed up with a rescheduling attempt by the office. Ultimately, the "poor service at the front desk" was cited as the reason for finding a new dentist.

In contrast, another former patient who had been going to Refresh Dental "for years" thought they were "excellent" and reported receiving "great care." However, this patient had to leave because the practice no longer accepted their insurance, Liberty Dental.

It is important to note the information from one of the reviews stating that "They change their name to AACI dental, they are no longer called refresh dental." Anyone considering this practice should be aware of this reported name change.

Our Environment:

Located on N Jackson Ave in San Jose, California. One former patient described a decline in customer service attributed to a change in the front office receptionist. Another former patient who received excellent care did not comment on the office environment itself.

Our Services:

Provides general dental care, including cleanings.
Offers services covered by some insurance plans (formerly Liberty Dental).

Our Features:

Formerly known as Refresh Dental Inc, reportedly now operating as AACI Dental.
Past front office staff was considered good by at least one patient.
Recent change in front office staff reportedly led to poor customer service, including issues with appointment booking and follow-up.
Some former patients who received care found it to be "excellent" and "great."
No longer accepts Liberty Dental insurance, according to one former patient.

Promotional Information:

Refresh Dental Inc in San Jose, CA, located on N Jackson Ave (reportedly now AACI Dental), aims to provide quality dental care. While past patients have experienced excellent service, recent feedback indicates potential challenges with front office administration. Please contact them at +1 408-272-1999 to inquire about their current services, staff, and policies.

For local users in US seeking dental services in the San Jose, California area, Refresh Dental Inc, located on N Jackson Ave, has reportedly changed its name to AACI Dental. While one former long-term patient praised their "excellent" care, more recent feedback highlights significant concerns regarding the front office customer service. If you are considering this practice, it would be wise to inquire about their current administrative staff and policies when you contact them at +1 408-272-1999. Given the current time in US (Friday, April 11, 2025 at 9:05 AM CST), please be mindful of the significant time difference when calling their office in California (which will be Thursday, April 10th, likely in the late evening PDT, as daylight saving time will be in effect). It would be best to call during typical business hours in the Pacific Daylight Time Zone if you are considering this practice for your dental needs or for family members residing in or traveling to the San Jose area, and be sure to confirm their current name and insurance policies.